Retail Team Leader

DCK Group; Plymouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fashion jewelry company in Plymouth is seeking a Retail Team Leader/Supervisor to ensure excellent customer service, manage a team, and maintain merchandising standards. The role offers a competitive salary of £13.00 per hour with flexible hours and no weekend work. A driving license and personal vehicle are mandatory for this position.

Benefits

Competitive rates of pay

Free jewellery up to £55 per month

Flexible working hours

No weekend working

Qualifications

• Supervisory experience in a retail setting is required.
• Must be tech-savvy and able to use mobile apps effectively.
• Must possess a full valid driving license and own vehicle.

Responsibilities

• Be host and customer-focused, acting as an ambassador for the brands.
• Deliver excellent product presentation and visual merchandising.
• Provide line management support to retail associates.

Skills

Strong interpersonal skills

Ability to work unsupervised

Positive attitude

Job description

Role Title – Retail Team Leader/Supervisor -35 hours per week -£13.00per hour

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Nextand many more!

Our Retail Supervisorsare key to our business, providing face to face contact and hands-on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:

* Competitive rates of pay

* Free jewellery - up to £55 per month!

* Flexible working hours – you work the hours anytime during the day which suits you

* No weekend working

This will be on a 35 hour contract per week, Monday to Friday. Pay rate is £13.00per hour.

Location: You will cover the zone of Plymouth

Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role

• You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands

• Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales

• Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.

• Follow all operational processes and policies, ensuring an efficient and safe working environment

• Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone

The experience we are looking for:

Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.

• Confident & positive with good interpersonal skills

• Happy to work unsupervised, following written & visualinstructions

• Has a great standard of personal presentation as anambassador for our brands

• Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.

• Access to a device with the operating system of eitherAndroid 8.1 or later OR Apple IOS is 13.4 or later

• Confident with the use of Mobile software and Apps

Please send an updated CV to be considered!