Retail Team Leader

DCK Group; Milton Keynes; On-site; GBP 1,000; Full time

Job summary

A leading fashion jewellery company seeks a Retail Team Leader/Supervisor for a 32-hour week in Milton Keynes. The role involves overseeing retail associates, ensuring high visual merchandising standards and providing customer-focused service. Successful candidates will have supervisory experience in retail, great interpersonal skills, and the ability to effectively use mobile applications.

Benefits

Competitive rates of pay

Free jewellery - up to £55 per month

Flexible working hours

Qualifications

• Supervisory experience in a retail setting is required.
• Confident with mobile software and apps.
• Must have a full valid driving license and access to a vehicle.

Responsibilities

• Provide line management support to retail associates.
• Deliver excellent product presentation and visual merchandising standards.
• Ensure efficient and safe working environment.

Skills

Interpersonal skills

Customer-focused

Tech savvy

Job description

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Role Title – Retail Team Leader/Supervisor - Milton Keynes- 32 hours per week- £12.29 per hour

DCK is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Some of our hosts include River Island, M&S, Matalan, Tesco, Bootsand many more!

Our Retail Supervisorsare key to our business, providing face to face contact and hands-on merchandising expertise in the stores that we work with, and line management responsibility to our team of retail associates. In return we provide:

* Competitive rates of pay

* Free jewellery - up to £55 per month!

* Flexible working hours – you work the hours anytime during the day which suits you

This will be on a32 hour contract per week, Monday to Friday. Pay rate is £12.29per hour.

Location: You will cover the zone of Milton Keynesand your base town will be Milton Keynes

This is a multi-site role, providing cover in your designated zone so you will need to drive as well as have access to your own vehicle.

Being tech savvy is desirable as we use quite a few apps to make working here as smooth as possible.

Job role

• You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands
• Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales
• Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.
  
• Follow all operational processes and policies, ensuring an efficient and safe working environment
• Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone

The experience we are looking for:

Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.

• Confident & positive with good interpersonal skills
• Happy to work unsupervised, following written & visualinstructions
• Has a great standard of personal presentation as anambassador for our brands
• Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
• Access to a device with the operating system of eitherAndroid 8.1 or later OR Apple IOS is 13.4 or later
• Confident with the use of Mobile software and Apps

Please send an updated CV to be considered!