Retail Team Leader

TN United Kingdom; Maidenhead; On-site; GBP 23,000 - 27,000; Full time

Job summary

Join a forward-thinking organization as a Retail Team Leader, where your passion for engaging with visitors will help boost retail potential. In this dynamic role, you will manage daily operations, ensuring commercial success while delivering exceptional visitor experiences. With a focus on teamwork and growth, you’ll lead staff, optimize stock management, and implement best practices in a welcoming environment. Enjoy a fulfilling career with a commitment to inclusivity and diversity, alongside generous benefits and opportunities for personal development.

Benefits

Substantial pension scheme

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Qualifications

• Experience in a retail environment with selling and merchandising skills.
• Strong interpersonal skills for building relationships.

Responsibilities

• Support the day-to-day management of the retail operation.
• Monitor stock and merchandise to meet financial targets.
• Supervise retail staff and enhance visitor service.

Skills

Retail experience

Selling skills

Merchandising skills

Interpersonal skills

Knowledge of retail best practices

Job description

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Retail Team Leader Role

If you're interested in becoming a Retail Team Leader and have the appetite to engage with visitors and boost our retail potential, then you could be the person for this job.

Hours: 37.5 hours per week or 30 hours per week. Weekend work required.

Salary: £23,166 per annum or pro rata if working 30 hours.

Duration: Permanent

Start date: Ideally, on or close to 25th Dec 2024.

To apply, you’ll need to complete our online assessment instead of submitting a C.V. or online application form. This helps us understand your strengths and provides more information about the role.

What it's like to work here

Discover more about working within “Retail” at the National Trust.

What you'll be doing

You will support the day-to-day management of the property retail operation to ensure it is commercially successful and exceeds visitors' expectations. Responsibilities include monitoring stock and merchandise to meet financial targets, leading by example to maximize profitability, supervising retail staff (paid and voluntary), and collaborating with colleagues to deliver excellent visitor service and enhance the property's sense of place.

You can view the full role profile in the attached document. You don’t need to have all the listed skills and experience; it’s meant to give a full picture of potential growth in this role.

Who we're looking for

• Experience in a retail environment, including selling and merchandising skills.
• Strong interpersonal skills for building good relationships.
• Knowledge of retail best practices, including effective space management.

The package

The National Trust’s motto is ‘For everyone, for ever.’ We aim to create an inclusive culture where everyone feels they belong. We value diversity and encourage everyone to join our teams.

• Substantial pension scheme of up to 10% of basic salary.
• Free entry to National Trust places for you, a guest, and your children (under 18).
• Season ticket loan.
• EV car lease scheme.
• Perks at work discounts, including gym memberships, shopping discounts, and cinema deals.
• Holiday allowance up to 32 days, plus holiday purchase scheme, subject to minimum criteria.