Retail Team Leader

TN United Kingdom; Lanark; On-site; GBP 60,000 - 80,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Retail Team Leader, der leidenschaftlich im Gastgewerbe ist und sein Team führt, um erstklassigen Service zu bieten. In dieser Rolle sind Sie verantwortlich für die Organisation und Lieferung von Speisen und Getränken, während Sie eine positive Kundenerfahrung schaffen. Wenn Sie in einem dynamischen Umfeld arbeiten möchten und Freude daran haben, mit Menschen zu interagieren, ist dies die perfekte Gelegenheit für Sie. Werden Sie Teil eines engagierten Teams, das sich für Vielfalt und Inklusion einsetzt und die Arbeitswelt verbessert.

Qualifications

• Erfahrung in einem kundenorientierten Umfeld.
• Ausgezeichnete Servicefähigkeiten und freundliches Auftreten.

Responsibilities

• Verarbeitung und Lieferung von Speisen und Getränken auf dem Campus.
• Aufrechterhaltung von Sauberkeit und Sicherheit in den Servicebereichen.

Skills

Kundenorientierung

Servicefähigkeiten

Teamführung

Anpassungsfähigkeit

Job description

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Working Pattern: Monday to Friday, between 06:30 and 18:30

Contract Type: Fixed Term Contract (6 months)

Do you have a passion for hospitality and leading teams? Do you love to provide a great customer experience?

As a Retail Team Leader with ISS UK, you will be at the forefront of delivering a world-class service, positively influencing each customer's day and your team.

Being an experienced Team Leader involves demonstrating your knowledge and skills by leading the team with attention to detail, adhering to standards, and being a role model in work ethic.

The successful candidate will be a natural performer with flair and enjoy engaging with customers through conversation while setting up and preparing live food and drink experiences in hospitality and retail around the campus.

The Role

• Receive, process, prepare, and deliver food and drink events across campus
• Maintain cleanliness and safety in service and back-of-house areas through daily checks
• Deliver an exceptional hospitality and events experience
• Stay updated on trends and discuss them with your supervisor and manager
• Know the offer thoroughly and make informed recommendations to clients
• Pre-empt customer needs and create meaningful, memorable moments
• Maintain a high profile front of house, stay aware during service, and resolve challenges to ensure satisfaction

About You

• Experience in a customer-focused environment
• Excellent service skills
• Friendly and approachable demeanor
• Ability to adapt and learn quickly in a fast-paced environment
• Ability to work independently and as part of a team

The Company

ISS is a world-leading workplace and facility management company, dedicated to connecting people and places to improve the world of work. We understand every aspect of the user experience and aim to help our customers achieve their purpose, whether in hospitals, businesses, or airports.

We are committed to conducting business responsibly and fostering a diverse and inclusive environment. Our passion is people, and we believe diversity and inclusivity make us more creative, productive, and happy.

To learn more about us, click here -

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Retail Team Leader

Location: Glasgow, G5 8DP

Hours of work: 40

Working Pattern: Monday to Friday, between 06:30 and 18:30

Contract Type: Fixed Term Contract (6 months)

Salary: £14.00

Do you have a passion for hospitality and leading teams? Do you love to provide a great customer experience?

As a Retail Team Leader with ISS UK, you will be at the forefront of delivering a world-class service, positively influencing each customer's day and your team.

Being an experienced Team Leader involves demonstrating your knowledge and skills by leading the team with attention to detail, adhering to standards, and being a role model in work ethic.

The successful candidate will be a natural performer with flair and enjoy engaging with customers through conversation while setting up and preparing live food and drink experiences in hospitality and retail around the campus.

The Role

• Receive, process, prepare, and deliver food and drink events across campus
• Keep the service and back-of-house areas in a clean and safe condition through daily checks
• Deliver an exceptional hospitality & events experience
• Stay updated on trends and discuss them with your supervisor and manager
• Know the offer thoroughly and make informed recommendations to clients
• Pre-empt customer needs and create meaningful, memorable moments
• Maintain a high profile front of house, stay aware during service, and resolve challenges to ensure satisfaction

About You

• Experience in a customer-focused environment
• Excellent service skills
• Friendly and approachable demeanor
• Ability to adapt and learn quickly in a fast-paced environment
• Work well independently and as part of a team

The Company

ISS is a world-leading workplace and facility management company, dedicated to connecting people and places to improve the world of work. We understand every aspect of the user experience and aim to help our customers achieve their purpose, whether in hospitals, businesses, or airports.

We are committed to conducting business responsibly and fostering a diverse and inclusive environment. Our passion is people, and we believe diversity and inclusivity make us more creative, productive, and happy.

To learn more about us, click here -

Bookmark this page on

{1} {1} {1} or email this job to a friend