Retail Team Lead | Customer Service & Store Ops

Poundland

Greater London

On-site

GBP 23,000 - 29,000

Full time

5 days ago
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Benefits offered by this job

Employee discount
Birthday day off
28 days holiday
Wellbeing resources
Staff Shop discounts
Early wage access
Training & development
Life assurance
Pension

Job summary

Poundland is seeking a Team Leader to support the Store and Assistant Manager in delivering a great shopping experience. You will lead a team on the shop floor and in the warehouse, ensuring deliveries are managed, merchandising is strong, and daily operations run smoothly.

We value energy, organisation and a passion for people and customer service, with retail experience and some leadership exposure being a bonus. Training and development opportunities help your career with us.

Qualifications

  • Retail experience is required.
  • Some leadership experience would be a bonus but not essential.
  • You'll need energy, organisation and a passion for people and customer service.

Responsibilities

  • Assist with deliveries and merchandising.
  • Support daily operations on the shop floor and in the warehouse.
  • Lead the team and motivate colleagues to deliver great service.
  • Collaborate with Store Manager and Assistant Manager to hit targets.

Skills

Leadership
Teamwork
Energy
Organisation
Customer service

Job description

Poundland is seeking a Team Leader to support the Store and Assistant Manager in delivering a great shopping experience. You will lead a team on the shop floor and in the warehouse, ensuring deliveries are managed, merchandising is strong, and daily operations run smoothly.

We value energy, organisation and a passion for people and customer service, with retail experience and some leadership exposure being a bonus. Training and development opportunities help your career with us.

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