Retail Support Assistant

Booker Group plc; High Wycombe; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Booker colleague card discount 10%+

Tesco discounts offer

Tesco Mobile discount

Insurance discounts

Eye test discounts

Health checks

RAC breakdown discounts

Cycle to work scheme

Save As You Earn share scheme

Pension scheme

Life Assurance

Employee wellbeing support

Holiday entitlement

Job summary

Booker Group plc in High Wycombe is seeking a proactive Retail Support Assistant. This full‑time role, based at the High Wycombe office with regular weekly travel to our Wellingborough Equity House, provides admin support to the Retail Support Manager and wider team to keep day‑to‑day retail operations running smoothly.

Responsibilities include general admin for the Retail Support and Sales teams, maintaining sales data, updating key accounts, and preparing customer order forms for online

Qualifications

• Excellent communication and written skills.
• Strong organisational skills with attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Providing general administration support to the Retail Support and wider Sales teams.
• Providing support to Retail Base via Deskpro.
• Providing range updates to Key Account Managers.
• Setting up customer order forms for online pre-sells.
• Maintain, update and track sales data and store information.

Skills

Communication skills

Organisational skills

Teamwork

Attention to detail

Tools

Deskpro

SAP

Excel

PowerPoint

Job description

The following content displays a map of the jobs location - Cressex Industrial Estate, Halifax Road, High Wycombe

Cressex Industrial Estate, Halifax Road, High Wycombe

Closing Date:

28/08/2026

Job Category:

Dept/Region:

Support Centre - High Wycombe

Business Area:

Booker Group

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About the role

We're looking for a proactive and organised Retail Support Assistant to join our team.

This is a full-time role, working Monday to Friday, 9am to 5pm , on a hybrid basis . The role is primarily based at our High Wycombe office , with regular weekly travel required to our Wellingborough office (Equity House).

In this role, you'll support the Retail Support Manager and wider Retail Support team by providing efficient administrative support, helping to ensure the smooth day‑to‑day running of our retail operations.

You will be responsible for

• Providing general administration support to the Retail Support and wider Sales teams.
• Providing support to our Retail Base via Deskpro.
• Providing range updates to Key Account Managers.
• Setting up customer order forms for online pre-sells.
• Maintain, update and track sales data and other critical store information.

You will need

• To have excellent communication and written skills, with strong attention to detail.
• To show an enthusiastic approach, willingness to learn new things.
• Excellent interpersonal skills with the ability to involve others in achieving the team’s objectives.
• Strong organisational skills - prioritises own workload to achieve deadlines in a fast paced environment.
• To be able to make decisions and solve problems using own initiative.
• To be flexible in work approach and in changing workloads and processes.
• Experience with Deskpro, SAP, Excel and PowerPoint is desirable.

About The Company

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites, as well as 6 support centre locations across the UK.

Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers; some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*