Retail Support Analyst

JR United Kingdom; Peterborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Retail Support Analyst to provide essential support to retail stores across the UK. The role requires a service-oriented mindset, effective communication skills, and proficiency with Microsoft Systems. Benefits include holidays, corporate discounts, and a relaxed work environment.

Benefits

30 days holiday (increasing to 32 days after 2 years)

Corporate discounts for outdoor activities

Relaxed dress code

Free parking

Access to Employee Assistance Programme

Qualifications

• Self-driven with a can-do attitude.
• Strong communicator with influencing skills.
• Flexible and open to change.

Responsibilities

• Providing fast, consistent, and high-quality support to retail stores.
• Carrying out stock take investigations and supporting stock control.
• Performing filing and other administrative tasks.

Skills

Communication skills

Microsoft Systems proficiency

Initiative

Attention to detail

Team collaboration

Job description

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Reports to: Facilities/Compliance Manager

Location: Glasgow, office based

Salary: Dependent on experience

Hours: 42.5 hours per week (8.30am to 5.30pm)

Role Overview

With a service-oriented mindset and the customer’s best interest at heart, as a Retail Support Analyst, you will be responsible for supporting our retail stores across the United Kingdom.

You will join a team where your role will be vital to the success of the operation, so being collaborative is essential.

Could you be who we are looking for?

• Enjoy using your initiative to run projects and identify opportunities through new tasks?
• Self-driven with a can-do attitude?
• Passionate about helping others?
• Proficient in working with Microsoft Systems, especially Excel?
• Strong communicator with the ability to influence both verbally and in writing?
• Attention to detail?
• Enjoy working in a busy team?
• Open to change and flexible in your work environment?

What does a typical day look like?

• Providing retail stores with fast, consistent, and high-quality support
• Carrying out stock take investigations
• Updating stock batch records
• Supporting stock control issues
• Recording transfer discrepancies
• Inputting uniform stock adjustments
• Allocating expense codes
• Recording theft issues
• Performing filing and general administration tasks
• Handling any other ad-hoc duties within the Retail Support team

Working for Trespass

• 30 days holiday (increasing to 32 days after 2 years of service) to promote work-life balance
• Corporate discounts for you, your friends, and family, especially for outdoor activities
• Relaxed dress code
• Free parking, saving you from parking meters and costs—buy the coffee!
• Access to our Employee Assistance Programme and more

We seek like-minded, committed individuals to join us and contribute to our continued success. If this role sounds like a good fit, we encourage you to apply.

Salary will be determined based on experience and fit at the point of offer. If you have questions about the salary or the role, please get in touch.