Retail Support Analyst

JR United Kingdom; Cardiff; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in retail is looking for a Retail Support Analyst to support its stores across the UK. You will play a vital role in ensuring smooth operations, providing excellent service, and addressing stock control issues. If you have a passion for helping others and thrive in a collaborative environment, we encourage you to apply. The position offers competitive salary and benefits including generous holiday entitlement and corporate discounts.

Benefits

30 days holiday

Corporate discounts

Relaxed dress code

Free parking

Access to Employee Assistance Programme

Qualifications

• Proficient in Microsoft Systems, especially Excel.
• Good attention to detail.
• Strong communicator with the ability to influence.

Responsibilities

• Providing fast, consistent, and high-quality support to retail stores.
• Conducting stock take investigations and supporting stock control.
• Performing general administration tasks and ad-hoc duties.

Skills

Initiative

Self-driven

Attention to detail

Strong communication

Microsoft Systems proficiency

Job description

Social network you want to login/join with:

Reports to: Facilities/Compliance Manager

Location: Glasgow, office based

Salary: Dependent on experience

Hours: 42.5 hours per week (8:30 am to 5:30 pm)

Role Overview

With a service-oriented mindset and the customer’s best interest at heart, as a Retail Support Analyst you will be responsible for supporting our retail stores across the United Kingdom.

You will join a team where your role will be vital to the success of the operation, so being collaborative is essential.

Could you be who we are looking for?

• Enjoy using your initiative to run projects and identify opportunities through new tasks?
• Are you self-driven with a can-do attitude?
• Have a passion for helping others?
• Proficient in working with Microsoft Systems, especially Excel?
• Strong communicator with the ability to influence both verbally and in writing?
• Good attention to detail?
• Enjoy working in a busy team?
• Open to change and willing to work in a flexible environment?

What does a typical day look like?

• Providing retail stores with fast, consistent, and high-quality support
• Conducting stock take investigations
• Updating stock batch records
• Supporting stock control issues
• Recording transfer discrepancies
• Inputting uniform stock adjustments
• Allocating expense codes
• Recording theft issues
• Carrying out filing and general administration tasks
• Performing any other ad-hoc duties within the Retail Support team

Benefits of working for Trespass

• 30 days holiday (increasing to 32 days after 2 years’ service) to promote work-life balance
• Corporate discounts for you, your friends, and family
• Relaxed dress code
• Free parking
• Access to Employee Assistance Programme and more

We are looking for like-minded, committed individuals to join us and contribute to our continued success. If this sounds like a good fit, we welcome your application.

Salary will be determined based on experience and suitability at the time of offer. For any questions regarding salary, please get in touch.