Retail Support Administrator

JR United Kingdom; Warrington; On-site; GBP 26,000 - 34,000; Full time

Job summary

Une marque de mode réputée recherche un Administrateur de Support Retail pour fournir un soutien administratif essentiel. Vous serez en charge de la coordination des ressources et de la communication entre le siège et les équipes de vente, tout en garantissant la conformité aux normes de l'entreprise.

Benefits

Bonus de partage des bénéfices

Plan de pension

25 jours de congés annuels

Récompenses de fidélité

Options d'achat de congés supplémentaires

Rabais exclusifs

Avantages liés au bien-être

Journées de bénévolat

Installations sur site

Parking gratuit

Qualifications

• Au moins 3 ans d'expérience en support administratif.
• Capacité à travailler sous pression et à gérer plusieurs tâches.

Responsibilities

• Assurer le support administratif et opérationnel pour les équipes de vente au détail.
• Suivre les transferts de stock et gérer les écarts de livraison.

Skills

Administration

Communication

Organisation

Gestion du temps

Utilisation de Microsoft Office

Job description

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Retail Support Administrator, Warrington, Cheshire

Client: Zachary Daniels

Location: Warrington, Cheshire

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

Are you highly organised with exceptional communication skills? Do you have a knack for building strong relationships and seeing tasks through to completion?

If so, we have an exciting opportunity for a Retail Support Administrator to join a successful fashion brand.

In this role, you will provide vital administrative and operational support to retail teams, ensuring smooth store operations and effective communication between head office and retail teams. You'll help coordinate resources, track performance, and support the rollout of company initiatives across the retail division. You'll also work closely with the UK Retail Support Manager to resolve operational issues and ensure all stores are aligned with company standards and best practices.

Retail Support Administrator Responsibilities:

• Ensure retail teams and concessions have a reliable point of contact.
• Resolve queries promptly via phone, email, or other platforms.
• Maintain strong communication between retail teams and head office departments, including People, Health & Safety, Merchandising, and Marketing.
• Provide administrative support across the retail estate.
• Accurately track stock transfers and deliveries, keeping daily spreadsheets up to date.
• Record and manage delivery discrepancies, uniform orders, and faulty goods reports.
• Process orders efficiently to ensure timely deliveries.
• Build and maintain strong relationships with retail teams and interdepartmental colleagues.
• Effectively communicate updates to retail teams through platforms like SharePoint and Viva Engage.
• Ensure compliance with company policies and procedures across all stores.
• Contribute to the weekly newsletter with insights and updates.
• Support regional and area managers as needed, including providing relief cover when required.

Retail Support Administrator Skills and Experience:

• At least 3 years of experience in an administrative office support role.
• Strong administration and organisational skills.
• Clear and concise written and verbal communication.
• Ability to manage multiple tasks and work under pressure.
• Proactive, self-motivated, and able to work independently.
• A team player with the ability to adapt in a dynamic, growing business.
• Computer literate, particularly with Microsoft Office (Excel, Word, PowerPoint), and confident using online communication platforms.

Benefits include profit share bonus, pension scheme, 25 days annual leave plus loyalty rewards, buy more leave options, exclusive discounts, wellness perks, family support schemes, volunteer days, and on-site facilities including free parking, showers, Starbucks, and cycle schemes.

Don't miss the chance to be a part of something special and take your career to new heights. Apply now!