Retail Support Administrator

JR United Kingdom; Swindon; On-site; GBP 25,000 - 35,000; Full time

Job summary

Une entreprise de mode prospère recherche un Administrateur de Soutien au Détail pour fournir un soutien administratif clé aux équipes de vente. Le rôle implique la gestion des opérations quotidiennes, le suivi des performances et la communication entre le siège et les magasins. Les candidats doivent avoir au moins 3 ans d'expérience en soutien administratif et d'excellentes compétences organisationnelles et en communication.

Benefits

Pension complète

Bonus de partage des bénéfices

Congés annuels de 25 jours

Récompenses de fidélité

Journée de bénévolat

Parking gratuit sur site

Café Starbucks sur place

Soutien à la famille

Bien-être et avantages

Possibilité d'acheter des jours de congé supplémentaires

Qualifications

• 3 ans d'expérience en soutien administratif.
• Compétences en administration et organisation requises.
• Capacité à travailler sous pression, autonome et en équipe.

Responsibilities

• Fournir un soutien administratif aux équipes de détail.
• Assurer une communication efficace entre les équipes de détail et le siège.
• Suivre les transferts de stocks et les livraisons.

Skills

Organisation

Communication

Autonomie

Gestion multitâche

Proactivité

Tools

Microsoft Office

Plateformes de communication en ligne

Job description

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Retail Support Administrator, swindon, wiltshire

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Client:

Zachary Daniels

Location:

swindon, wiltshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Are you highly organised with exceptional communication skills? Do you have a knack for building strong relationships and seeing tasks through to completion?

If so, we have an exciting opportunity for a Retail Support administrator to join a successful fashion brand.

In this role, you will provide vital administrative and operational support to retail teams, ensuring smooth store operations and effective communication between head office and retail teams. You'll help coordinate resources, track performance, and support the rollout of company initiatives across the retail division. You'll also work closely with the UK Retail Support Manager to resolve operational issues and ensure all stores are aligned with company standards and best practices.

Retail Support Administrator Responsibilities:

• Ensure retail teams and concessions have a reliable point of contact.
• Resolve queries promptly via phone, email, or other platforms.
• Maintain strong communication between retail teams and head office departments, including People, Health & Safety, Merchandising, and Marketing.
• Provide administrative support across the retail estate.
• Accurately track stock transfers and deliveries, keeping daily spreadsheets up to date.
• Record and manage delivery discrepancies, uniform orders, and faulty goods reports.
• Process orders efficiently to ensure timely deliveries.
• Build and maintain strong relationships with retail teams and interdepartmental colleagues.
• Effectively communicate updates to retail teams through platforms like SharePoint and Viva Engage.
• Ensure compliance with company policies and procedures across all stores.
• Contribute to the weekly newsletter with insights and updates.
• Support regional and area managers as needed, including providing relief cover when required.

Retail Support Administrator Skills and Experience:

• At least 3 years of experience in an administrative office support role.
• Strong administration and organisational skills.
• Clear and concise written and verbal communication.
• Ability to manage multiple tasks and work under pressure.
• Proactive, self-motivated, and able to work independently.
• A team player with the ability to adapt in a dynamic, growing business.
• Computer literate, particularly with Microsoft Office (Excel, Word, PowerPoint), and confident using online communication platforms.
• Profit Share Bonus: A discretionary bonus based on the company's success.
• Pension: Secure your retirement with a comprehensive pension plan.
• Annual Leave: 25 days of starting annual leave entitlement.
• Loyalty Rewards: Earn an extra day off for every 3 years of service, up to 2 additional days.
• Buy More Leave: Purchase up to 3 extra days of annual leave each year.
• Exclusive Discounts: Get special discounts across all our brands.
• Wellness & Perks: Join company walks, enjoy fitness perks, access a subsidised canteen, and more!
• Family Support: Enhanced maternity, paternity, and adoption leave schemes after 2 years of service.
• Volunteer Day: Take a paid day off to give back to your community.
• Parking & Facilities: Free on-site parking and convenient amenities including showers, Starbucks coffee, and cycle-to-work schemes.

Don't miss the chance to be a part of something special and take your career to new heights. Apply now!