Retail Supervisor - (Merrell & Saucony) - Cannock McArthur Glen Outlet - 32 hours per week

Sweaty Betty; Cannock; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading retail brand seeks a Retail Supervisor for its Cannock outlet. You will play a pivotal role in store management, ensuring exceptional customer service and operational success while acting as a role model for the team. This position offers flexibility in hours and various employee benefits, including a uniform allowance and health plan.

Benefits

Free uniform (footwear allowance for Merrell and Saucony)

Discounts at brands within Wolverine

Health Cash Plan benefit with Medicash (after probation)

25 days holiday (pro-rated for part-time)

Qualifications

• Experience in a customer-facing role is essential.
• Must be flexible and adaptable in a fast-paced environment.
• Confident in taking initiative and managing situations.

Responsibilities

• Support store management in operations, including cash handling and stock management.
• Ensure high standards of customer service and store presentation.
• Drive store success through marketing and compliance with policies.

Skills

Customer Service

Flexibility

Initiative

Effective relationship-building

Job description

Social network you want to login/join with:

Retail Supervisor - (Merrell & Saucony) - Cannock McArthur Glen Outlet - 32 hours per week, Cannock

col-narrow-left

Client:

Sweaty Betty

Location:

Cannock, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

06555d254a33

Job Views:

49

Posted:

24.06.2025

Expiry Date:

08.08.2025

col-wide

Job Description:

Your Journey

As a Supervisor in a Sweaty Betty store, you will support the team to live by the Merrell and Saucony values and act as the go-to person in the absence of your manager. You are cool, calm, and collected under pressure. Never be afraid to step in; you make it your priority to be a fountain of knowledge on products and standards.

Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security. As a lover of Merrell and Saucony, you help to bring the brand to life and welcome the chance to spread your passion for the brand both inside your store and outside the community.

Please note: this role requires a commitment of contracted hours per week, including some weekdays and weekends. There may also be some evening work.

What You’ll Be Doing

Support the store management team in all aspects of running the store, including; opening and closing the store, cash handling, stock control, merchandising, and maintaining a clean and well-presented store at all times.

Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.

Ensure exceptional standards of customer service.

Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Maintain compliance with company policies, including health and safety regulations and inventory management.

Drive the store’s success by being an ambassador and supporting local marketing efforts.

Must Haves

Experience working in a customer-facing role.

Flexible and adaptable; you are comfortable working in a fast-paced environment.

Confident to take the initiative and handle situations as they arise.

Passionate about developing yourself and others, whether inside or outside SB.

Effective relationship-builder.

Flexibility to work on weekends as well as on weekdays, evenings, and holiday periods.

The Extras

• Free uniform (footwear allowance for Merrell and Saucony)
• Discounts at brands within Wolverine
• Health Cash Plan benefit with Medicash (following successfully passing probation)
• 25 days holiday (pro-rated if working part-time)