Retail Supervisor — Lead Elite Customer Service (Canary Wharf)

Fortnum & Mason; Greater London; On-site; GBP 20,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly rate + paid overtime

Up to 40% store and restaurant discounts

Subsidised staff meal scheme

28 days holiday + a day off for your birthday

Matched pension scheme

Career development opportunities

Annual staff party

Job summary

A prestigious retail store in Canary Wharf is looking for an exceptional Retail Supervisor to lead and motivate their team towards delivering outstanding customer service. The role includes managing day-to-day operations and meeting sales targets. Candidates should have experience in fast-paced retail, outstanding customer service skills, and flexibility to work various shifts. With a competitive salary, discount perks, and a supportive environment, this opportunity promises growth and development.

Qualifications

• Experience in a fast-paced environment in a similar role.
• Proven ability to deliver excellent customer service.
• Friendly warm approach with great people skills.
• Flexibility to work various shifts, including weekends and late finishes.

Responsibilities

• Motivate and lead a diverse team to consistently exceed customer expectations.
• Drive commercial results through effective floor management and proactive selling.
• Take ownership of sales targets and contribute to the store’s overall success.
• Lead and support your team on the shop floor.
• Collaborate with managers and stakeholders for smooth operations.

Skills

Customer service

Team leadership

Sales management

Flexibility

Job description

A prestigious retail store in Canary Wharf is looking for an exceptional Retail Supervisor to lead and motivate their team towards delivering outstanding customer service. The role includes managing day-to-day operations and meeting sales targets. Candidates should have experience in fast-paced retail, outstanding customer service skills, and flexibility to work various shifts. With a competitive salary, discount perks, and a supportive environment, this opportunity promises growth and development.