Retail Supervisor (30 hrs)

TN United Kingdom; Milton Keynes; On-site; GBP 60,000 - 80,000; Part time

Job summary

An established industry player is looking for an enthusiastic Retail Supervisor to join their team in Milton Keynes. This part-time role offers a competitive hourly rate, along with opportunities for growth and development in a vibrant retail environment. The ideal candidate will possess strong leadership skills and a passion for customer service, ensuring an exceptional shopping experience for all customers. Your responsibilities will include supervising the store team, managing stock deliveries, and maintaining store presentation. If you are self-motivated and thrive in a fast-paced setting, this is the perfect opportunity for you.

Qualifications

• Experience in a fast-paced, customer-facing retail environment.
• Ability to lead a team and provide exceptional customer service.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Provide excellent customer service and demonstrate strong product knowledge.
• Assist management in achieving sales targets and KPIs.

Skills

Customer Service

Team Leadership

Retail Management

Communication Skills

Problem Solving

Education

Previous Retail Experience

Supervisory Experience

Job description

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Client:

Location:

Milton Keynes, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

fd8a834110d5

Job Views:

2

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Milton Keynes store.

You will be offered a competitive hourly rate of up to £13.41 per hour plus non-contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.

In return for your hard work, you will have excellent opportunities for growth and development within your retail career.

This is a part-time, permanent position, contracted for 30 hours per week. The ideal candidate is energetic, driven, and passionate about working in a fast-paced, customer-facing retail environment.

You should have a positive attitude towards providing exceptional customer service, the ability to lead a team, stamina to work on a busy shop floor, and the capacity to remain calm under pressure.

Previous retail experience is required, preferably with supervisory experience. Key responsibilities include:

1. Lead and supervise the store team in the absence of the Store Manager.
2. Open and close the store, including cashing up and administrative duties.
3. Provide excellent customer service and demonstrate strong product knowledge.
4. Lead by example by recommending and promoting complementary products.
5. Assist management in achieving sales targets and KPIs.
6. Support team members as needed.
7. Ensure proper merchandising, product displays, and store presentation.
8. Process stock deliveries and transfers.
9. Handle customer queries and complaints.

Personal characteristics include:

• Ability to follow management instructions for additional tasks.
• Previous supervisory experience, including cashing up and banking.
• Self-motivated with a positive attitude.
• Ability to motivate, coach, and work with a team.
• Strong interpersonal and communication skills.
• Willingness to serve all customers.
• Drive to exceed performance targets.
• Methodical approach to daily tasks, including stock management.
• High attention to detail.
• Ability to work independently and in a team.
• Flexibility to work 30 hours per week on any day from Monday to Sunday.

Salary: Up to £13.41 per hour plus performance-related bonus.