Retail Supervisor (30 hrs)

Deichmann; Leeds; On-site; GBP 40,000 - 60,000; Part time

Job summary

Deichmann is looking for a motivated Retail Supervisor for their Leeds location. The role involves overseeing store operations, leading the team, and ensuring excellent customer service. The ideal candidate will have supervisory experience and a passion for retail, working part-time at 30 hours per week.

Qualifications

• Previous retail experience, especially supervisory experience, preferred.
• Self-motivated with a positive attitude.
• Ability to work independently and as part of a team.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, cashing up and completing administrative duties.
• Provide excellent customer service and product knowledge.

Skills

Customer service

Leadership

Interpersonal skills

Flexibility

Attention to detail

Job description

Job Title: Retail Supervisor at Deichmann - Leeds

Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join our team in Leeds. This is a part-time, permanent position, contracted for 30 hours per week.

Salary: Up to £13.41 per hour + non-contractual, hourly sales commission.

Role Overview: As a Retail Supervisor, you will support the store management team and help deliver an exceptional shopping experience to our customers. You will have opportunities to grow and develop within your retail career.

Ideal Candidate: Energetic, driven, and passionate about working in a fast-paced, customer-facing retail environment. You should have a positive attitude towards customer service, leadership qualities, stamina for the shop floor, and the ability to work calmly under pressure. Previous retail experience, especially supervisory experience, is preferred.

Key Responsibilities:

1. Lead and supervise the store team in the absence of the Store Manager.
2. Open & close the store, including cashing up and completing administrative duties.
3. Provide excellent customer service and possess strong product knowledge.
4. Promote and recommend products to enhance sales.
5. Assist management in achieving sales targets and KPIs.
6. Support team members as needed.
7. Ensure the store is well merchandised with inviting displays.
8. Process stock deliveries and store transfers.
9. Handle customer queries and complaints.

Personal Characteristics:

• Ability to follow management instructions for additional tasks.
• Experience in supervision, cashing up, and banking.
• Self-motivated with a positive attitude.
• Capable of motivating, coaching, and working with a team.
• Excellent interpersonal and communication skills.
• Customer-focused and willing to serve all customers.
• Driven to exceed performance targets.
• Methodical with daily tasks, including stock SKU management.
• High attention to detail.
• Ability to work independently and as part of a diverse team.
• Flexible to work any day from Monday to Sunday.