Retail Supervisor (30 hrs)

Deichmann; Bromley; On-site; GBP 60,000 - 80,000; Part time

Job summary

A prominent retail company is seeking an enthusiastic Retail Supervisor for their Bromley store. This part-time, permanent role offers a competitive hourly rate of up to £13.71 plus commission. Key responsibilities include leading the store team, providing excellent customer service, and assisting management in achieving sales targets. Ideal candidates will have retail supervisory experience and a passion for customer service.

Qualifications

• Strong management skills and experience leading teams in retail.
• Ability to work in a fast-paced customer-facing environment.
• Positive attitude towards achieving sales targets.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store including cashing up.
• Promote and recommend products to increase sales.

Skills

Customer service

Team leadership

Retail experience

Communication skills

Job description

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Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Bromley store.

You will be offered a competitive hourly rate of up to £13.71 per hour + non-contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities to grow and develop within your retail career.

This is a part-time, permanent position, contracted for 30 hours per week. Ideal candidate:

• Has energy, drive, and passion for working in a fast-paced, customer-facing retail environment.
• Possesses a positive attitude towards providing exceptional customer service.
• Can lead a team and work calmly under pressure.
• Has previous retail experience, ideally with supervisory experience.

Key activities:

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and administrative duties.
• Offer excellent customer service and have strong product knowledge.
• Promote and recommend products to increase sales.
• Assist management in achieving sales targets and KPIs.
• Support team members as needed.
• Ensure proper merchandising and inviting product displays.
• Manage stock deliveries and store transfers.
• Handle customer queries and complaints.

Personal characteristics:

• Ability to follow management instructions for additional tasks.
• Experience in supervision, cashing up, and banking.
• Self-motivated with a positive attitude.
• Capable of supervising, motivating, coaching, and working with a team.
• Strong interpersonal and communication skills.
• Willing to serve all customers.
• Motivated to exceed monthly performance targets.
• Methodical in completing daily tasks, including stock management.
• High attention to detail.
• Ability to work independently and as part of a diverse team.
• Flexible to work any day from Monday to Sunday.

Salary/Pay: up to £13.71 per hour + non-contractual, hourly sales commission.