Retail Supervisor (25 hrs)

Deichmann; Uxbridge; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company is seeking an enthusiastic Retail Supervisor to join the team in Uxbridge. This part-time position offers competitive pay up to £12.94/hour plus commission. Ideal candidates will have previous retail and supervisory experience, a positive attitude, and strong leadership skills. The role involves supervising the store team, providing excellent customer service, and ensuring effective merchandising and stock management.

Qualifications

• Previous retail experience is required, ideally with supervisory experience.
• Ability to supervise, motivate, coach, and work with a team.
• Ability to follow management instructions regarding additional tasks.

Responsibilities

• Leading and supervising the store team in the absence of the Store Manager.
• Offering excellent customer service and possessing strong product knowledge.
• Processing stock deliveries and store transfers.

Skills

Exceptional customer service

Leadership and team supervision

Strong interpersonal skills

Ability to work under pressure

Job description

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Purpose

: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Uxbridge store.

You will be offered a competitive hourly rate of up to £12.94 per hour + non contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities to grow and develop within your retail career.

This is a part-time, permanent position, contracted for 25 hours per week. Ideal candidate: If you have energy, drive, and passion to work in a fast-paced, customer-facing retail environment, this is the role for you!

You should have a positive attitude towards providing exceptional customer service, the ability to lead a team, stamina to work on a fast-paced shop floor, and the capacity to work calmly under pressure.

Previous retail experience is required, ideally with supervisory experience. Key activities include:

• Leading and supervising the store team in the absence of the Store Manager.
• Opening & closing the store, including cashing up and completing associated administrative duties.
• Offering excellent customer service and possessing strong product knowledge.
• Leading by example, recommending and promoting complementary products with each sale.
• Assisting management in achieving store sales targets and KPIs.
• Supporting team members as needed.
• Ensuring the store is correctly merchandised, with refreshed and inviting product displays.
• Processing stock deliveries and store transfers.
• Handling customer queries and complaints.

Personal characteristics include:

• Ability to follow management instructions regarding additional tasks.
• Previous supervisory experience, including cashing up and banking.
• Self-motivated with a positive, can-do attitude.
• Ability to supervise, motivate, coach, and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• Drive to exceed monthly performance targets.
• Methodical approach to daily tasks, including stock SKU management.
• High attention to detail.
• Ability to work independently and as part of a diverse team.
• Commitment to working 25 hours per week with flexibility to work any day from Monday to Sunday.

Salary/Pay: up to £13.71 per hour + non contractual, hourly sales commission.