Retail Supervisor (25 hrs)

TN United Kingdom; Telford; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a dynamic retail environment as a Retail Supervisor, where your leadership and customer service skills will shine. This part-time role offers a competitive hourly rate and the opportunity to support a dedicated team in delivering exceptional shopping experiences. If you thrive in fast-paced settings and are passionate about retail, this position is perfect for you. You will lead the team, manage store operations, and ensure high standards of service. Embrace the chance to make a significant impact in a vibrant store atmosphere while working flexible hours.

Qualifications

• Previous supervisory experience in retail is preferred.
• Strong product knowledge and customer service skills are essential.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Ensure excellent customer service and manage stock deliveries.

Skills

Customer Service

Leadership Skills

Retail Experience

Communication Skills

Team Motivation

Job description

Job Title: Retail Supervisor

Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join our team at the Telford store.

Purpose

You will be offered a competitive hourly rate of up to £12.64 plus non-contractual hourly sales commission.

Role Overview

Our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers. This is a part-time, permanent position, contracted for 25 hours per week.

Ideal Candidate

If you have energy, drive, and passion to work in a fast-paced, customer-facing retail environment, this is the role for you. You should have a positive attitude towards customer service, leadership skills, stamina for a busy shop floor, and the ability to work calmly under pressure. Previous retail experience, especially in supervisory roles, is preferred.

Key Responsibilities

1. Lead and supervise the store team in the absence of the Store Manager.
2. Open and close the store, including cashing up and completing administrative duties.
3. Provide excellent customer service with strong product knowledge.
4. Promote and recommend products to enhance sales.
5. Assist management in achieving sales targets and KPIs.
6. Support team members as needed.
7. Ensure the store is well-merchandised, with attractive product displays.
8. Manage stock deliveries and store transfers.
9. Handle customer queries and complaints.

Personal Characteristics

• Ability to follow management instructions for additional tasks.
• Previous supervisory experience, including cashing up and banking.
• Self-motivated with a positive attitude.
• Ability to motivate, coach, and work with a team.
• Strong communication and interpersonal skills.
• Willingness to serve all customers.
• Drive to exceed monthly performance targets.
• Methodical approach to daily tasks, including stock management.
• Attention to detail.
• Ability to work independently and as part of a diverse team.
• Flexibility to work any day from Monday to Sunday, totaling 25 hours per week.

Salary

Up to £12.64 per hour plus non-contractual sales commission.