Retail Supervisor (25 hrs)

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Retail Supervisor (25 hrs), Newcastle upon Tyne

Client:

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

217bc81b5338

Job Views:

13

Posted:

28.04.2025

Expiry Date:

12.06.2025

Job Description:

Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our new store based in Newcastle.

You will be offered a competitive hourly rate of up to £12.64 per hour + non-contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.

In return for your hard work, you will have excellent opportunities to grow and develop within your retail career.

This is a part-time, permanent position, contracted for 25 hours per week. Ideal candidates are energetic, driven, and passionate about working in a fast-paced, customer-facing retail environment.

You should have a positive attitude towards providing exceptional customer service, be capable of leading a team, work calmly under pressure, and have previous retail experience, ideally with supervisory roles.

Key activities:

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completing associated administrative duties.
• Offer excellent customer service with strong product knowledge.
• Lead by example, promoting complementary products with each sale.
• Assist management in leading the team to achieve sales targets and KPIs.
• Support team members as needed.
• Ensure proper store merchandising, product displays, and store presentation.
• Process stock deliveries and store transfers.
• Handle customer queries and complaints.

Personal characteristics:

• Ability to follow management instructions for additional tasks.
• Previous supervisory experience, including cashing up and banking.
• Self-motivated with a positive attitude.
• Ability to supervise, motivate, coach, and work with a team.
• Strong interpersonal and communication skills.
• Willingness to serve all customers.
• Drive to exceed performance targets.
• Methodical approach to daily tasks, including stock SKU management.
• High attention to detail.
• Ability to work independently and as part of a diverse team.
• Flexibility to work any day from Monday to Sunday, totaling 25 hours per week.