Retail Supervisor (25 hrs)

Deichmann; Kingston upon Thames; On-site; GBP 40,000 - 60,000; Part time

Job summary

A retail company is seeking a Retail Supervisor for its Kingston store. The position is part-time, contracted for 25 hours per week, offering a competitive rate of up to £13.71 per hour plus commission. The ideal candidate has supervisory experience, strong customer service orientation, and leadership skills. Responsibilities include supervising the team, ensuring high customer satisfaction, and supporting sales targets.

Qualifications

• Previous retail experience and supervisory experience preferred.
• Ability to work calmly under pressure.
• Self-motivation and a positive attitude.

Responsibilities

• Leading and supervising the store team in the absence of the Store Manager.
• Providing excellent customer service and product knowledge.
• Assisting management in achieving sales targets and KPIs.
• Processing stock deliveries and transfers.

Skills

Customer service orientation

Leadership skills

Strong communication skills

Attention to detail

Job description

Job Title: Retail Supervisor (25 hrs), Kingston upon Thames

Client:

Deichmann

Location:

Kingston upon Thames, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

a587a0aa096a

Job Views:

13

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Purpose: Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join the team in our Kingston store.

You will be offered a competitive hourly rate of up to £13.71 per hour plus non-contractual hourly sales commission.

As a Retail Supervisor, you will support the store management team and help deliver an exceptional shopping experience to our customers.

This is a part-time, permanent position, contracted for 25 hours per week. The ideal candidate has energy, drive, and passion for working in a fast-paced, customer-facing retail environment.

You should have a positive attitude towards customer service, leadership skills, stamina for a busy shop floor, and the ability to work calmly under pressure.

Previous retail experience and supervisory experience are preferred. Key responsibilities include:

1. Leading and supervising the store team in the absence of the Store Manager.
2. Opening and closing the store, including cashing up and administrative duties.
3. Providing excellent customer service and product knowledge.
4. Promoting and recommending products to customers.
5. Assisting management in achieving sales targets and KPIs.
6. Supporting team members as needed.
7. Ensuring the store is well-merchandised and product displays are appealing.
8. Processing stock deliveries and transfers.
9. Handling customer queries and complaints.

Personal characteristics include:

• Ability to follow management instructions.
• Previous supervisory experience, including cashing up and banking.
• Self-motivation and a positive attitude.
• Leadership and team motivation skills.
• Strong communication and interpersonal skills.
• Customer service orientation.
• Drive to meet performance targets.
• Methodical approach to daily tasks, including stock management.
• Attention to detail.
• Ability to work independently and in a team.
• Flexibility to work any day from Monday to Sunday.

Salary: Up to £13.71 per hour plus sales commission.