Retail Supervisor (25 hrs)

TN United Kingdom; Kingston upon Thames; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is looking for an enthusiastic Retail Supervisor to join their Kingston store. This part-time position offers a competitive hourly rate and the chance to develop your retail career. As a Retail Supervisor, you'll lead the team, ensure exceptional customer service, and support sales targets. Ideal candidates will possess strong leadership skills, a positive attitude, and a passion for retail. Join a dynamic team and help create an outstanding shopping experience for customers while enjoying opportunities for growth and development.

Qualifications

• Previous retail experience, ideally in supervisory roles.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Provide excellent customer service and demonstrate strong product knowledge.
• Assist management in achieving sales targets and KPIs.

Skills

Customer Service

Leadership Skills

Retail Experience

Communication Skills

Team Motivation

Job description

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Retail Supervisor (25 hrs), Kingston upon Thames

Client:

Location:

Kingston upon Thames, United Kingdom

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

a587a0aa096a

Job Views:

3

Posted:

10.05.2025

Expiry Date:

24.06.2025

Job Description:

Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Kingston store.

You will be offered a competitive hourly rate of up to £13.71 per hour + non-contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.

In return for your hard work, you will have opportunities for growth and development within your retail career.

This is a part-time, permanent position, contracted for 25 hours per week. Ideal candidates will have energy, drive, and passion to work in a fast-paced, customer-facing retail environment.

You should possess a positive attitude towards customer service, leadership skills, stamina for a busy shop floor, and the ability to work calmly under pressure.

Previous retail experience, ideally with supervisory roles, is preferred.

Key activities:

1. Lead and supervise the store team in the absence of the Store Manager.
2. Open & close the store, including cashing up and administrative duties.
3. Provide excellent customer service and demonstrate strong product knowledge.
4. Recommend and promote products with each sale.
5. Assist management in achieving sales targets and KPIs.
6. Support team members as needed.
7. Ensure proper merchandising, product displays, and store presentation.
8. Process stock deliveries and transfers.
9. Handle customer queries and complaints.

Personal characteristics:

• Ability to follow management instructions for additional tasks.
• Experience in supervision, cashing up, and banking.
• Self-motivated with a positive attitude.
• Leadership and team motivation skills.
• Strong communication and interpersonal skills.
• Willingness to serve all customers.
• Drive to exceed performance targets.
• Methodical approach to daily tasks, including stock management.
• Attention to detail.
• Ability to work independently and as part of a team.
• Flexibility to work any day from Monday to Sunday.

Salary: Up to £13.71 per hour plus non-contractual sales commission.