Retail Supervisor (25 hrs)

Deichmann; Kingston upon Thames; On-site; GBP 40,000 - 60,000; Part time

Job summary

Deichmann is seeking a passionate Retail Supervisor for their Kingston store. This part-time position requires energy and experience in a customer-facing retail environment, focusing on delivering exceptional service and supporting the management team. Key duties include supervising the team, handling store operations, and ensuring a high-quality shopping experience.

Qualifications

• Previous retail experience, ideally with supervisory experience.
• Ability to follow management instructions.
• Experience in supervision and cashing up.

Responsibilities

• Leading and supervising the store team in the absence of the Store Manager.
• Offering excellent customer service with strong product knowledge.
• Processing stock deliveries and handling customer queries.

Skills

Customer Service

Leadership

Motivation

Communication

Attention to Detail

Job description

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Retail Supervisor (25 hrs), Kingston upon Thames

Client:

Location:

Kingston upon Thames, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

Job Reference:

a587a0aa096a

Job Views:

41

Posted:

24.06.2025

Expiry Date:

08.08.2025

Job Description:

Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Kingston store.

You will be offered a competitive hourly rate of up to £13.71 per hour + non-contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.

This is a part-time, permanent position, contracted for 25 hours per week. Ideal candidates:

• Have energy, drive, and passion for working in a fast-paced, customer-facing retail environment.
• Possess a positive attitude towards providing exceptional customer service.
• Have previous retail experience, ideally with supervisory experience.

Key activities include:

• Leading and supervising the store team in the absence of the Store Manager.
• Opening & closing the store, including cashing up and administrative duties.
• Offering excellent customer service with strong product knowledge.
• Recommending and promoting products with each sale.
• Supporting team members and helping achieve sales targets and KPIs.
• Ensuring the store is well merchandised and displays are inviting.
• Processing stock deliveries and store transfers.
• Handling customer queries and complaints.

Personal characteristics:

• Ability to follow management instructions and perform additional tasks.
• Experience in supervision, cashing up, and banking.
• Self-motivated with a positive attitude.
• Strong leadership, motivation, coaching, and communication skills.
• Willingness to approach and serve all customers.
• Drive to exceed performance targets.
• Methodical with attention to detail, able to work individually and in a team.
• Flexible to work any day from Monday to Sunday.

Salary: Up to £13.71 per hour plus non-contractual sales commission.