Retail Supervisor (25 hrs)

TN United Kingdom; Huddersfield; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking an enthusiastic Retail Supervisor to join their Huddersfield store. This part-time role offers a competitive hourly rate and the opportunity to lead a dynamic team. The ideal candidate will thrive in a fast-paced retail environment, demonstrating exceptional customer service skills and a positive attitude. You will play a crucial role in delivering an outstanding shopping experience while supporting the store management team. If you are motivated to exceed performance targets and enjoy working with a diverse team, this position is perfect for you!

Qualifications

• Previous retail experience is required, supervisory experience preferred.
• Positive attitude and ability to work in a fast-paced environment.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Provide excellent customer service and strong product knowledge.
• Assist management in achieving store sales targets and KPIs.

Skills

Customer Service

Team Leadership

Retail Experience

Communication Skills

Problem-Solving

Job description

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Client:

Location:

Huddersfield, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

0b875d5ef0ed

Job Views:

2

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Huddersfield store.

You will be offered a competitive hourly rate of up to £13.41 per hour + non-contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.

In return for your hard work, you will have fantastic opportunities to grow and develop within your retail career.

This is a part-time, permanent position, contracted for 25 hours per week. Ideal candidate: If you have energy, drive, and passion to work in a fast-paced, customer-facing retail environment, this is the role for you!

You should have a positive attitude towards providing exceptional customer service, the ability to lead a team, stamina to work on a fast-paced shop floor, and the capacity to work calmly under pressure.

Previous retail experience is required, and experience as a supervisor is preferred.

Key activities:

1. Lead and supervise the store team in the absence of the Store Manager.
2. Open & close the store, including cashing up and completing associated administrative duties.
3. Offer excellent customer service and have strong product knowledge.
4. Lead by example, recommending and promoting complementary products with each sale.
5. Assist management in leading the team to achieve store sales targets and KPIs.
6. Support team members as needed.
7. Ensure the store is correctly merchandised, product displays are refreshed, and inviting to customers.
8. Process stock deliveries and store transfers.
9. Handle customer queries and complaints.

Personal characteristics:

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience, including cashing up and banking.
• Self-motivated, with a positive, can-do attitude.
• Ability to supervise, motivate, coach, and work with a team.
• Strong interpersonal and communication skills.
• Willing to approach and serve all customers.
• Drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks, including stock SKU management.
• High attention to detail.
• Ability to work independently and as part of a diverse team.
• Willingness to work 25 hours per week with flexibility to work any day (Monday - Sunday).

Salary: up to £13.41 per hour + non-contractual, hourly sales commission.