Retail Supervisor (20 hrs)

TN United Kingdom; Manchester; On-site; GBP 11,000 - 15,000; Part time

Job summary

A leading retail company is seeking a passionate Retail Supervisor for their Manchester store. This part-time, permanent role involves supporting the management team and delivering exceptional customer service. Ideal candidates will have previous retail experience, strong leadership skills, and a positive attitude, with the ability to work flexibly across the week.

Qualifications

• Previous retail experience required, ideally with supervisory experience.
• Strong product knowledge and ability to promote products.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Provide excellent customer service and assist in achieving sales targets.
• Ensure proper merchandising and stock management.

Skills

Customer Service

Leadership

Communication

Attention to Detail

Job description

Social network you want to login/join with:

Purpose

Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join our Manchester store team.

Important: We will hold a recruitment day for interviews on Thursday, 29th May. Please ensure your availability on this day if selected for an interview.

You will be offered a competitive hourly rate of up to £13.41 plus non-contractual, hourly sales commission.

Role Overview

At Deichmann, our Retail Supervisors support the store management team and deliver an exceptional shopping experience to our customers. This part-time, permanent position involves working 20 hours per week.

Ideal Candidate

If you have energy, drive, and passion for working in a fast-paced, customer-facing retail environment, this role is for you. A positive attitude, excellent customer service skills, leadership ability, stamina, and composure under pressure are essential.

Experience

Previous retail experience is required, ideally with supervisory experience.

Key Responsibilities

1. Lead and supervise the store team in the absence of the Store Manager.
2. Open and close the store, including cashing up and administrative duties.
3. Provide excellent customer service and possess strong product knowledge.
4. Promote and recommend products to enhance sales.
5. Assist management in achieving sales targets and KPIs.
6. Support team members as needed.
7. Ensure proper merchandising, attractive product displays, and stock management.
8. Process stock deliveries and store transfers.
9. Handle customer queries and complaints.

Personal Characteristics

• Ability to follow management instructions for additional tasks.
• Experience with cashing up and banking.
• Self-motivated with a positive attitude.
• Leadership skills to motivate and coach a team.
• Strong communication and interpersonal skills.
• Willingness to serve all customers.
• Drive to meet and exceed performance targets.
• Methodical approach to daily tasks, including stock management.
• Attention to detail.
• Ability to work independently and as part of a diverse team.
• Flexibility to work any day from Monday to Sunday.