Retail Supervisor (16 hrs)

Deichmann; West Bromwich; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company seeks an enthusiastic Retail Supervisor in West Bromwich. This vital role supports the management team and ensures exceptional customer experiences. Candidates should have a passion for retail, strong leadership skills, and previous supervisory experience, working 16 hours per week with competitive pay.

Qualifications

• Previous retail and supervisory experience preferred.
• Ability to work in a fast-paced, customer-facing environment.
• Positive attitude and energy.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Provide excellent customer service with strong product knowledge.
• Promote products to increase sales.

Skills

Leadership

Customer Service

Communication

Motivation

Attention to Detail

Job description

Retail Supervisor (16 hrs), West Bromwich

Job Details

• Client: Deichmann
• Location: West Bromwich
• Job Category: Other
• EU work permit required: Yes
• Job Reference: 1f98cebd87e4
• Job Views: 38
• Posted: 22.06.2025
• Expiry Date: 06.08.2025

Job Description

Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our West Bromwich store.

You will be offered a competitive hourly rate of up to £13.41 per hour plus non-contractual, hourly sales commission.

As a Retail Supervisor, your role is vital in supporting the store management team and delivering an exceptional shopping experience to customers. This is a part-time, permanent position, contracted for 16 hours per week.

Ideal candidates will have energy, drive, and passion for working in a fast-paced, customer-facing retail environment. You should have a positive attitude towards customer service, leadership ability, stamina for the shop floor, and capacity to work calmly under pressure.

Previous retail experience and supervisory experience are preferred. Key responsibilities include:

1. Lead and supervise the store team in the absence of the Store Manager.
2. Open & close the store, including cashing up and administrative duties.
3. Provide excellent customer service with strong product knowledge.
4. Promote and recommend products to increase sales.
5. Support team members and help achieve sales targets and KPIs.
6. Ensure proper merchandising and inviting product displays.
7. Process stock deliveries and store transfers.
8. Handle customer queries and complaints.

Personal characteristics include:

1. Ability to follow management directions for additional tasks.
2. Supervisory experience, including cashing up and banking.
3. Self-motivated with a positive attitude.
4. Leadership, motivation, coaching skills.
5. Strong interpersonal and communication skills.
6. Willingness to serve all customers.
7. Drive to exceed performance targets.
8. Methodical approach to daily tasks and stock management.
9. Attention to detail and ability to work independently or as part of a team.
10. Flexibility to work any day from Monday to Sunday.

The salary is up to £13.41 per hour, plus non-contractual sales commission.