Retail Supervisor (16 hrs)

TN United Kingdom; West Bromwich; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking an enthusiastic Retail Supervisor for their West Bromwich store. This part-time role offers a competitive hourly rate and the chance to develop within the retail sector. As a Retail Supervisor, you will lead the store team, ensure exceptional customer service, and manage daily operations. Ideal candidates will possess strong leadership skills, a positive attitude, and previous retail experience. Join a dynamic team and make a significant impact in a fast-paced retail environment, where your contributions will be valued and recognized.

Qualifications

• Previous retail experience, preferably in a supervisory role.
• Strong product knowledge and customer service skills.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Provide excellent customer service and promote products to increase sales.
• Manage stock deliveries and handle customer queries.

Skills

Customer Service

Leadership

Retail Experience

Sales Promotion

Job description

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Retail Supervisor (16 hrs), West Bromwich

Client:

Location:

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

1f98cebd87e4

Job Views:

3

Posted:

07.05.2025

Expiry Date:

21.06.2025

Job Description:

Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our West Bromwich store.

You will be offered a competitive hourly rate of up to £13.41 per hour + non-contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.

In return for your hard work, you will have opportunities to grow and develop within your retail career.

This is a part-time, permanent position, contracted for 16 hours per week. Ideal candidates have energy, drive, and passion for working in a fast-paced, customer-facing retail environment.

You should possess a positive attitude towards customer service, leadership skills, stamina for a busy shop floor, and the ability to work calmly under pressure.

Previous retail experience, preferably in a supervisory role, is required.

Key activities:

1. Lead and supervise the store team in the absence of the Store Manager.
2. Open & close the store, including cashing up and administrative duties.
3. Provide excellent customer service and have strong product knowledge.
4. Promote and recommend products to increase sales.
5. Assist management in achieving sales targets and KPIs.
6. Support team members as needed.
7. Ensure proper merchandising and attractive product displays.
8. Manage stock deliveries and transfers.
9. Handle customer queries and complaints.

Personal characteristics:

1. Ability to follow management instructions for additional tasks.
2. Previous supervisory experience including cashing up and banking.
3. Self-motivated with a positive attitude.
4. Capable of motivating, coaching, and leading a team.
5. Excellent interpersonal and communication skills.
6. Willing to serve all customers proactively.
7. Driven to meet and exceed performance targets.
8. Methodical with daily tasks, including stock management.
9. Attention to detail.
10. Ability to work independently and in a team.
11. Flexible to work any day from Monday to Sunday.

Salary/Pay:

Up to £13.41 per hour + non-contractual, hourly sales commission.