Retail Supervisor (16 hrs)

TN United Kingdom; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is on the lookout for an enthusiastic Retail Supervisor to join their vibrant team in Manchester. This part-time role offers a competitive hourly rate and the chance to make a significant impact in a fast-paced retail environment. As a Retail Supervisor, you will lead a dedicated team, ensuring exceptional customer service and supporting store management in achieving sales targets. With opportunities for career growth and development, this position is perfect for someone who thrives in a dynamic setting and is passionate about retail. If you have the energy and drive to excel in customer-facing roles, this could be the perfect fit for you.

Qualifications

• Energetic and passionate about retail with supervisory experience.
• Strong leadership and communication skills.

Responsibilities

• Lead the store team in the absence of the Store Manager.
• Provide excellent customer service and maintain product knowledge.
• Assist management in achieving sales targets.

Skills

Customer Service

Leadership

Retail Experience

Teamwork

Job description

Job Title: Retail Supervisor - Manchester

Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join our team in Manchester. This is a part-time, permanent position, contracted for 16 hours per week.

Compensation

You will be offered a competitive hourly rate of up to £13.41 plus non-contractual sales commission.

Role Overview

Our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to customers. This role offers excellent opportunities for career growth and development in retail.

Ideal Candidate

• Energy, drive, and passion for working in a fast-paced, customer-facing retail environment.
• Positive attitude towards providing exceptional customer service.
• Ability to lead a team and work calmly under pressure.
• Previous retail experience, ideally with supervisory responsibilities.

Key Responsibilities

1. Lead and supervise the store team in the absence of the Store Manager.
2. Open and close the store, including cashing up and administrative duties.
3. Provide excellent customer service and maintain strong product knowledge.
4. Promote and recommend products to enhance sales.
5. Assist management in achieving sales targets and KPIs.
6. Support team members as needed.
7. Ensure the store is well-merchandised and displays are inviting.
8. Process stock deliveries and store transfers.
9. Handle customer queries and complaints.

Personal Characteristics

• Ability to follow management instructions and perform additional tasks.
• Experience with cashing up and banking.
• Self-motivated with a positive attitude.
• Strong leadership, motivation, coaching, and teamwork skills.
• Excellent interpersonal and communication skills.
• Willingness to serve all customers.
• Drive to exceed performance targets.
• Methodical with attention to detail, including stock management.
• Flexible to work any day from Monday to Sunday.