Retail Supervisor (12 hrs)

TN United Kingdom; Mole Valley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A forward-thinking company is looking for an enthusiastic Retail Supervisor to enhance the shopping experience at their Rotherham store. This part-time role is perfect for someone passionate about retail and customer service. You will lead the store team, ensuring exceptional service and strong product knowledge while supporting management in achieving sales targets. If you're self-motivated, possess excellent communication skills, and thrive in a fast-paced environment, this opportunity is ideal for you. Join a team that values energy and dedication, and make a significant impact in the retail space.

Qualifications

• Previous retail experience with supervisory experience is preferred.
• Energetic and driven with a positive attitude towards customer service.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Provide excellent customer service and maintain strong product knowledge.
• Assist management in achieving store sales targets and KPIs.

Skills

Customer Service

Team Leadership

Retail Experience

Communication Skills

Motivation

Job description

Job Title: Retail Supervisor

Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join our team at the Rotherham store.

Purpose: To support the store management team and deliver an exceptional shopping experience to customers.

Salary: Up to £13.41 per hour + non-contractual hourly sales commission.

Position Details: This is a part-time, permanent role, contracted for 12 hours per week.

Ideal Candidate: Energetic, driven, passionate about retail, with a positive attitude towards customer service, team leadership, and working in a fast-paced environment.

Requirements: Previous retail experience, ideally with supervisory experience.

Key Responsibilities:

1. Lead and supervise the store team in the absence of the Store Manager.
2. Open and close the store, including cashing up and administrative duties.
3. Provide excellent customer service and maintain strong product knowledge.
4. Promote and recommend products to enhance sales.
5. Assist management in achieving store sales targets and KPIs.
6. Support team members as needed.
7. Ensure proper merchandising and attractive product displays.
8. Handle stock deliveries and store transfers.
9. Address customer queries and resolve complaints.

Personal Characteristics:

• Ability to follow management instructions for additional tasks.
• Supervisory experience with cashing up and banking.
• Self-motivated with a positive attitude.
• Capable of motivating, coaching, and working with a team.
• Excellent interpersonal and communication skills.
• Willingness to serve all customers.
• Drive to exceed performance targets.
• Methodical with attention to detail, including stock management.
• Able to work independently and as part of a diverse team.
• Flexible to work any day from Monday to Sunday, 12 hours per week.