Retail Supervisor

Morepeople 01780; Weybridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading garden centre in Weybridge is seeking a Retail Supervisor to manage key product areas, ensuring high standards of customer service and merchandising. This role requires a confident individual with experience in retail operations, visual merchandising, and team leadership. Join a passionate team dedicated to creating an engaging and customer-focused shopping experience.

Benefits

Career growth opportunities

Friendly team environment

Creative work culture

Qualifications

• Experience in stock management, ordering, and merchandising.
• Strong communicator and organiser.
• Ability to motivate the team and deputise for the Department Manager.

Responsibilities

• Manage product categories and supplier relationships.
• Monitor sales and ensure promotional materials are effective.
• Deliver outstanding customer service and help with carry-to-car services.

Skills

Customer service

Retail operations

Visual merchandising

Team leadership

Tools

EPOS systems

Job description

Retail Supervisor - Weybridge
Full Time - 40 hours per week (including alternate weekends)
Salary - Dependent on experience

If you're passionate about great customer service and have an interest in Outdoor Leisure and Christmas products, this is an ideal role for you. We're looking for an organised, practical, and friendly supervisor who enjoys creating attractive displays and thrives in a busy, customer-focused garden centre.

About the Role:
As the Retail Supervisor, you'll take responsibility for key product areas, including ordering, merchandising, stock control, and creating eye-catching displays that engage customers. You'll support the team by leading through example and ensuring high standards of service and presentation are consistently maintained.

Who We're Looking For:

• A confident, well-presented individual with a genuine interest in Outdoor Leisure and Christmas retail and a strong focus on customer care.

• Experience in retail operations such as stock management, ordering, merchandising, and interpreting sales data.

• A creative, hands-on visual merchandiser who enjoys building inspiring displays and supporting their team daily.

• Comfortable using EPOS systems and able to identify and manage slow-moving stock.

• A strong communicator and organiser who can motivate the team and deputise for the Department Manager when required.

Key Responsibilities:

• Manage product categories and supplier relationships.

• Monitor sales and ensure promotional materials are up to date and effective.

• Maintain excellent visual and retail standards throughout the department.

• Deliver outstanding customer service, including providing advice and helping with carry-to-car services.

• Act as Deputy during the Department Manager's absence and keep the team informed of updates.

• Ensure the shop floor is tidy, well-stocked, and inviting at all times.

Why Apply?

• Join a respected and expanding garden centre with a strong industry reputation.

• Work alongside a friendly, experienced team passionate about retail and customer service.

• Enjoy a vibrant, creative environment with excellent opportunities for career growth.

Get in Touch!
If you're interested, please send your CV to us. For more information, contact Felicity at [e-mail] or call 01780 480 530.

INDGC