Retail Supervisor

Welcome Break; Royal Hillsborough; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Retail discounts

Incentives

Career progression

Holiday entitlement

Cycle to work

Onsite parking

Uniform provided

Job summary

Welcome Break in Hillsborough is seeking a Retail Supervisor to help run a busy site alongside supportive managers. You’ll lead a team on shift, ensure smooth day-to-day operations, and deliver great experiences for every customer who walks through the door.

Flexible full-time or part-time hours with many benefits and discount schemes. If you have retail or catering experience and enjoy guiding others, this role offers hands-on leadership and real opportunities to progress within the Welcome

Qualifications

• Experience in retail or catering and readiness to step up to supervision.
• Ability to motivate others and lead by example on shift.
• Commitment to high customer service standards and consistency.

Responsibilities

• Run a busy site and support daily team operations.
• Lead by example on shift and motivate staff.
• Deliver consistent customer experiences across the site.

Skills

Retail leadership

Customer service

Team leadership

Job description

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Hillsborough, County Down, BT2, United Kingdom, BT26 6JA

Job ID: 129498

Retail Supervisor
Applegreen, Welcome Break, Hillsborough, County Down, BT26 6JA

Immediate start available | Flexible full‑time or part‑time hours
Earn up to £13.69 per hour with fantastic benefits

Welcome Break is part of the Applegreen Group and has five sites across Northern Ireland operating brands such as our Forecourts (Petrol stations), Shop, Bakewell, Subway, Burger King, M&S, Chick-Fil-A, Chopstix, Lavazza, and Greggs.

As a Retail Supervisor at Welcome Break in Marks & Spencer , you’ll play a key role in running a busy site, supporting your team day‑to‑day and helping deliver great experiences for every customer who walks through the door.

You’ll work alongside supportive managers, gain hands‑on leadership experience, and build the skills you need to progress your career, all while working flexible hours that fit around your life.

This role could be a great fit if you:

• Have experience in retail or catering and are ready to step up (or already working as a Team Leader or Supervisor)
• Enjoy motivating others and leading by example on shift
• Take pride in great customer service and keeping standards high
• Are ambitious and interested in developing your career in management

What you’ll get as a Supervisor at Welcome Break:

• Employee discounts (25% off onsiteChick-Fil-A, Subway, Burger King, Chopstix, to name a few)
• My Welcome Break discounts - savings at hundreds of hundreds of retailers
• Incentive Schemes (run throughout the year)
• Career progression and brilliant training programmes
• Holiday entitlement increases with service
• Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes – including ebikes
• Free onsite parking
• Uniform provided - of course!

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.