Restaurant Supervisor

Welcome Break; East Hertfordshire; Hybrid; GBP 34,049,000 - 39,262,000; Full time

Benefits offered by this job

Meal allowance

Flexible hours

Immediate start

Brand discounts for staff

Family discounts

Job summary

Welcome Break is seeking a Restaurant Supervisor to help run a busy site and support the team on shift, ensuring every guest has a positive experience. You will lead by example, manage circa-terms of service, and drive quality through hands-on leadership and collaboration with managers.

This role offers flexible full-time or part-time hours, immediate start, and pathways to store management, with benefits including meal allowances and staff discounts.

Qualifications

• Experience in retail or catering and readiness to step up into leadership.
• Ability to motivate others and lead by example on shift.
• Strong customer service focus and maintaining high standards.

Responsibilities

• Help run a busy site and support the team day to day.
• Deliver great customer experiences and ensure standards are met.
• Lead on shift and contribute to smooth operation and guest satisfaction.

Skills

Leadership

Team leadership

Customer service

Retail/catering experience

Motivating others

Job description

Restaurant Supervisor
Welcome Break, Birchanger, Old Dunmow Road, Bishops Stortford, CM23 5QZ

Immediate start available | Flexible full‑time or part‑time hours
Earn up to £ 13.69 per hour, plus £10 meal allowance every shift

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Job ID: 129877

Looking for your next step into leadership, or ready to build on the experience you already have?

As a Restaurant Supervisor at Welcome Break in BK, you’ll play a key role in running a busy site, supporting your team day‑to‑day and helping deliver great experiences for every customer who walks through the door.

You’ll work alongside supportive managers, gain hands‑on leadership experience, and build the skills you need to progress your career, all while working flexible hours that fit around your life.

This role could be a great fit if you:

• Have experience in retail or catering and are ready to step up (or already working as a Team Leader or Supervisor)
• Enjoy motivating others and leading by example on shift
• Take pride in great customer service and keeping standards high
• Are ambitious and interested in developing your career in management

What you’ll get as a Supervisor at Welcome Break:

• £10 meal allowance every shift
• Flexible working patterns that suit your lifestyle
• Immediate start available + overtime if you want it
• 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
• My Welcome Break discounts – savings at hundreds of retailers
• Incentive schemes to reward great performance
• Clear progression from Supervisor into Store Management
• Apprenticeship programmes where you can learn and earn at the same time
• Holiday allowance that grows with service
• Cycle to Work scheme
• Free onsite parking
• Uniform provided

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.