Retail Supervisor

Travis Perkins Trading Company Limited; Reading; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading retail company in Reading is seeking a Retail Supervisor to enhance customer experiences and support store operations. You'll engage actively with the team, manage deliveries, and ensure high service standards. The ideal candidate is reliable, passionate about teamwork, and has a positive attitude. This position offers competitive benefits, including annual leave and discounts across multiple retailers.

Benefits

22 days' holidays + Bank Holidays

Company pension scheme and life assurance

Bonus scheme

Cycle to work scheme

20% discounts across all companies

Financial education and support

Recognition awards

Discounts at over 1000 other retailers

Qualifications

• Hard work and passion focused on delivering great service.
• A love of teamwork and willingness to engage actively.
• Positive attitude ensuring great customer experiences.
• Reliability, flexibility, and being fun to work with.

Responsibilities

• Support the team as acting Store Manager when needed.
• Check and unpack deliveries, restock shelves, and maintain cleanliness.
• Deliver great customer service regardless of workload.
• Build relationships to ensure customer satisfaction.
• Maintain high branch standards and a fun work environment.

Skills

Great customer service

Teamwork

Positive attitude

Reliability

Job description

Retail Supervisor in Reading Woodley 30 hours per week. At Toolstation, we're not just interested in what you can bring to us today. We're also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn't your average retail role. It's much more than just a store job. Of course as a retail supervisor, you'll serve customers, and support the Store Manager but you'll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.

Day-to-day responsibilities include:

• Supporting the team, whether it's standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
• Mucking in, checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
• Delivering great service, providing a great customer experience with a smile on your face - no matter how busy you are and coaching the team to do the same.
• Asking questions and building relationships, making sure our customers leave the branch with everything that they need for the job.
• Building a fun working environment, maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

To succeed in this role, you'll need:

• Hard work and passion, focused on delivering great service.
• A love of team work, be happy to muck in and get your hands dirty.
• A positive attitude, make sure that our customers have a great experience while in our branch.
• Reliability, be there when we need you, be flexible and fun to be around.
• Yourself, bring your whole self to work and let your true personality shine through.

In return, you'll receive some of the best benefits in retail, including:

• 22 days' holidays + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme
• Cycle to work scheme
• Save and buy as you earn
• 20% discounts across all Travis Perkins companies
• Financial education and support
• Recognition awards
• Discounts at over 1000 other retailers
• Family friendly policies around maternity, paternity, adoption and surrogacy

Toolstation is one of Britain's fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. We're committed to equal opportunities and welcome applications from all qualified candidates.