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Retail Supervisor
TN United Kingdom
Rawtenstall
On-site
GBP 25,000 - 35,000
Full time
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Job summary
Join a dynamic and growing team as a Retail Supervisor, where you'll lead by example and ensure exceptional customer experiences. In this role, you'll manage a small team in a fast-paced environment, maintaining high store standards and driving sales through outstanding customer service. With excellent training programs and a supportive work culture, you'll have the opportunity to grow your career while enjoying a competitive salary and generous benefits. This is your chance to be part of an award-winning company that values its employees and fosters a fun, collaborative atmosphere.
Benefits
Qualifications
- Experienced supervisor or duty manager in a fast-paced environment.
- Passionate about customer service and driving sales.
Responsibilities
- Lead the team and ensure excellent customer service.
- Manage store standards, including cash reconciliations and stock management.
Skills
Job description
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You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
- Great at giving amazing customer service, and able to translate that into sales
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- We’ll also help you be the best you can be, with excellent training and ongoing development.
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