Retail Supervisor

Sodexo Group; Perham Down; On-site; GBP 22,000 - 28,000; Full time

Job summary

Sodexo is seeking a Retail Supervisor for their Costcutter store in Perham Down. The role involves leading a dedicated team to ensure excellent service for Armed Forces personnel while managing stock and driving store initiatives. This position offers growth opportunities, on-the-job training, and various work perks in a supportive environment.

Benefits

On-the-job training

Fully funded apprenticeship qualifications

Career development opportunities

Wellbeing Support services

Financial benefits for employees

Flexible work options

Cycle to Work Scheme

Protective uniform provided

Qualifications

• Proven supervisory experience in retail or customer service.
• Hands-on approach to customer experience.
• Experience with store openings and key-holder responsibilities.

Responsibilities

• Lead the team in delivering exceptional service.
• Manage stock and supervise daily operations.
• Drive initiatives and maintain a positive store culture.

Skills

Customer Service

Team Leadership

Stock Management

Initiative

Collaboration

Job description

• Shift pattern/ hours: any 5 out of 7 days | shifts: 6:30-14:30, 10:30-18:30, 8:00-16:00, 14:30-22:30

Retail Supervisor at Sodexo – Costcutter in Swinton Barracks, Perham Down, SP11 9LQ

Join the Sodexo teamas a Retail Supervisor and play an integral role in running our dynamicconvenience store, providing exceptional service to our Armed Forces personnel.Your leadership and customer-focused approach will help enhance the day-to-daylives of everyone you meet.

What you’ll do:

• Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
• Take charge of stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
• Supervise daily operations, manage team activities, and be the go-to person for customer queries and support.
• Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.
• Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
• Maintain a clean, safe, and well-organised store environment.
• Confidently verify IDs for restricted items, ensuring compliance with store policies.

What you bring:

• Previous supervisory experience in retail or customer service, with a proven ability to support a team.
• A hands-on approach and passion for delivering an outstanding customer experience.
• Ability to take the reins when the retail manager is away, showing initiative and confidence.
• Strong team-building skills, fostering a positive and collaborative environment.
• Experience with store openings and closures, and familiarity with key-holder responsibilities.
• A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.

What we offer:

• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within Sodexo
• A friendly and supportive work environment
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Apply now!

Please note that Sodexo reserves the right to close this role before expiry date.