Retail Supervisor

TN United Kingdom; Oxford; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading health and beauty retailer as a Team Leader in Oxford! This role offers the chance to lead a dynamic team, drive sales, and provide top-notch customer service. With a focus on personal development and career progression, you'll be at the forefront of creating a fun and engaging shopping experience. Enjoy competitive pay, generous discounts, and a supportive work environment. If you're passionate about beauty and health and ready to make a difference, this is the perfect opportunity for you!

Benefits

Up to 28 days holiday

Up to 30% discount

Excellent training

Instant access to Wagestream

Enhanced company sick pay

Qualifications

• Experience in a fast-paced retail environment is essential.
• Ability to motivate and develop team members.

Responsibilities

• Support management in daily business activities.
• Drive sales and deliver excellent customer service.

Skills

Team Leadership

Customer Service

Sales Management

Retail KPIs Understanding

Education

Experience in Retail Management

Supervisory Experience

Job description

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Location: New Store Opening in Oxford Templers Retail Park

Hours:

Weekdays, Evenings and Weekends - Full time and part time roles with opportunity to work more hours.

Salary:

£13.15 Per Hour.

Why Superdrug?

Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures are on? Leading your team, hitting targets, progressing your career—that’s what it’s all about. Hard work, yes, but rewarding too. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service, and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

The Role

What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team. It is real think on your feet stuff! We recognize you are Superdrug’s future Store Managers.

• You’ll support the management team in the day-to-day business activities.
• Driving sales, alongside the development and delivery of excellent customer service and store standards.
• Involved in maximising profit by working hard to reduce shrinkage, damages, till errors, and costs.

About you

• Ideally supervisory or team leader experience within a fast-paced high street retailer.
• Understanding of retail Key Performance Indicators; including sales, profit, and service.
• Confidence, resilience, and ambition with the ability to help others develop and improve their skills.
• Willingness to carry out piercing services for customers (training provided; not essential).
• Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward high achievers.

We want you, together with Superdrug, to help make a difference in the Health & Beauty Retail sector. Apply now to find out more—we want to hear from you!

Here’s how you are rewarded

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Excellent training
• Instant access to Wagestream, a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money, and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support