Retail Supervisor

Screwfix; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Full-time Retail Supervisor for their Nottingham - New Basford location. This role requires managing a team, ensuring high store standards, and delivering exceptional customer service. The ideal candidate has experience in a supervisory role within a fast-paced environment and is passionate about retail. The position offers a competitive salary and benefits, including up to 33 days of annual leave and ongoing training.

Benefits

28 days annual leave

Competitive salary

Pension scheme with up to 14% contribution

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Qualifications

• Experienced supervisor or duty manager used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Friendly, flexible, reliable, honest, and hard-working.

Responsibilities

• Lead the team, set an example of high standards in-store.
• Ensure smooth store operations including cash reconciliations and stock management.
• Foster a team environment that takes pride in the store.

Skills

Customer service

Team leadership

Sales ability

Flexibility

Work ethic

Job description

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Are you passionate about retail and looking for a new challenge? We are hiring a Full-time Retail Supervisor for our Nottingham - New Basford Screwfix branch.

This role requires full flexibility on both Weekdays and Weekends.

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We’ll also help you be the best you can be, with excellent training and ongoing development.