Retail Supervisor

Screwfix Direct Ltd; Norwich; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is looking for enthusiastic team members to join their ranks. In this role, you will play a vital part in assisting customers and maintaining warehouse standards, ensuring customer satisfaction is always a priority. With excellent training programs and flexible shift patterns, you'll have the opportunity to grow your career while enjoying a healthy work-life balance. This position offers a dynamic environment where your contributions will be valued, and your professional development will be supported. If you're ready to make a difference and thrive in a collaborative setting, this could be the perfect opportunity for you.

Benefits

Cycle to Work Scheme

High Street Shopping Discounts

Share Plans

Gym Membership Discount

Custom Health Plan

Long Service Awards

Pension Scheme

Life Cover

Retail Trust Wellbeing Resources

Self-Development Tools

Qualifications

• Strong customer service skills and the ability to lead by example.
• Willingness to participate in training programmes for career growth.

Responsibilities

• Assist customers at the front-of-house to enhance their experience.
• Maintain high standards in the warehouse for optimal operations.
• Engage in training programmes to develop skills and career opportunities.

Skills

Customer Service

Team Leadership

Warehouse Standards Maintenance

Problem Solving

Job description

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities:

1. Assist customers at the front-of-house.
2. Maintain high standards in the warehouse.
3. Participate in training programmes to enhance skills and career growth.

Benefits:

1. Cycle to work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
2. High Street Shopping Discounts: Discounts at Screwfix and B&Q, along with savings at other major high street retailers.
3. Share Plans: Become a Kingfisher shareholder with various schemes to choose from.
4. Gym Membership: 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
5. Simply Health: Customise your health plan and claim back money for treatments.
6. Long Service Awards: Celebrate milestones with extra pay and bonus holiday days.
7. Pension: Choose your contribution amount with up to 14% added per month.
8. Life Cover: Receive up to 4x your annual salary through Death in Service payment if you opt into our pension scheme.
9. Retail Trust: Access free wellbeing resources, including a confidential counselling service.
10. Mind Training: Support and tools needed to look after your mental health.
11. Self-Development: Access amazing learning tools such as LinkedIn Learning.
12. Enhanced Family Leave: Inclusive resources for all parents with competitive pay terms.
13. Training programmes: Opportunities for career advancement through structured learning.

Application Process:

Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a Service Assistant position, you’ll also need to complete a Situational Judgement Test.

Interview:

Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions and a chat about your experience and knowledge of Screwfix.

Offer:

If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your contract.