Retail Supervisor

Superdrug; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

Superdrug is looking for a passionate Team Leader to manage and inspire the team while driving sales and delivering excellent customer service. This role involves hands-on management paired with the opportunity for career progression, as Superdrug values internal promotions and rewards high achievers. Incentives include competitive hourly wages, discounts, and extensive training.

Benefits

Up to 28 days holiday

Up to 30% discount for you and a nominated friend or family member

Excellent training

Great sales incentives

Instant access to Wagestream

Enhanced company sick pay and pregnancy loss support

Qualifications

• Supervisory or team leader experience in retail preferred.
• Understanding of retail KPIs including sales, profit, and service.
• Willingness to perform piercing services (training provided).

Responsibilities

• Support management in daily business activities.
• Drive sales and maintain store standards.
• Maximize profit by reducing shrinkage and costs.

Skills

Management skills

Sales driving

Customer service excellence

Team leadership

Confidence

Resilience

Ambition

Job description

Fully Flex
Hours: 12hoursa week with an opportunity to work more hours.
Salary:£12.25 Per Hour.

Why Superdrug?

Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that's what it's all about. Hard work, yes, but rewarding too. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

The Role

What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug's future Store Managers.

• You'll support the management team in the day-to-day business activities
• Driving sales, alongside the development and delivery of excellent customer service and store standards.
• Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.

About you

• Ideally supervisory or team leader experience within a fast-paced high street retailer
• Understanding of retail Key Performance Indicators; including sales, profit and service
• Confidence, resilience and ambition with the ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
• Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers

We want you, together with Superdrug to help make a difference to the Health & Beauty Retail sector. Apply now to find out more as we want to hear from you...!

Here's how you are rewarded

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

Come and be part of something special!

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