Retail Supervisor

TN United Kingdom; Isleworth; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Retail Supervisor, where you’ll lead a dynamic team dedicated to providing exceptional customer service. This role involves ensuring store operations run smoothly, from managing cash reconciliations to addressing customer queries. With a focus on teamwork and a fun work environment, you’ll enjoy excellent training and development opportunities. The company values its employees, offering competitive salaries, generous annual leave, and a robust pension scheme. If you’re passionate about retail and want to make a difference, this is the perfect opportunity for you!

Benefits

28 days annual leave

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and ongoing development

Qualifications

• Experienced supervisor or duty manager in a fast-paced environment.
• Passionate about delivering great customer service.

Responsibilities

• Lead the team and set an example for excellent customer service.
• Ensure smooth store operations, from cash handling to stock management.
• Work collaboratively with the team to maintain high store standards.

Skills

Customer Service

Team Leadership

Sales Skills

Flexibility

Reliability

Job description

Social network you want to login/join with:

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations to customer queries, audit compliance, and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service and able to translate that into sales.
• Inquisitive, ever-questioning, and ever-improving.
• Passionate about our business.
• Friendly, flexible, reliable, honest, and like to work hard!

WHAT’S IN IT FOR YOU?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary.
• 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover.
• 20% discount with Screwfix and B&Q.
• Discounted healthcare.
• Company share save schemes.
• We’ll also help you be the best you can be, with excellent training and ongoing development.