Retail Supervisor

TN United Kingdom; Hornsea; On-site; GBP 40,000 - 60,000; Part time

Job summary

A forward-thinking company is seeking a part-time Supervisor for its Hornsea store. This role offers a flexible 16-hour weekly contract, ideal for those passionate about customer service and team leadership. Join a family-oriented environment that values personal growth and offers career progression opportunities. As a Supervisor, you'll support daily operations, motivate your team, and ensure exceptional service. With competitive pay and generous benefits, this is a fantastic chance to thrive in a rewarding retail setting while making a positive impact on customers and colleagues alike.

Benefits

Generous Staff Discount

Holiday Entitlement

Company Pension Contributions

Access to Pavers Foundation

Opportunities through Pavers Academy

Wellbeing Support via RetailTRUST

Qualifications

• Experience in retail management or as a supervisor is essential.
• Ability to lead and motivate a team effectively.

Responsibilities

• Support daily store operations and drive KPI achievement.
• Deliver high levels of customer service and product advice.
• Coach and develop team members for success.

Skills

Customer Service

Team Leadership

Coaching

Communication

Education

Experience in Retail Management

Keyholder Experience

Job description

Part-Time Supervisor Opportunity at Pavers in Hornsea

We have a part-time Supervisor position available at our Pavers store in Hornsea, following an internal promotion. This role involves a 16-hour weekly contract, working over 3 days on a flexible rota basis, with rotas planned 4 weeks in advance. Availability for a mix of weekend and weekday shifts is essential.

Are you a friendly, engaging individual with a positive attitude and a passion for excellent customer service? Do you enjoy leading by example and motivating a team to achieve goals? Are you looking to work for a growing, profitable company with family values and eco-friendly credentials, offering opportunities for career progression?

If you are a Supervisor, aspiring Supervisor, or have keyholder experience, and love providing an exceptional customer experience, this could be the perfect opportunity for you! Our stores foster a family-like environment where you can learn, grow, and succeed while having fun at work.

Role Responsibilities

• Support the management team in daily store operations, coaching and developing team members, and driving KPI achievement.
• Consistently deliver high levels of customer service, advising on shoe care, handbags, and accessories tailored to customer needs.
• Be self-aware, open to learning, and take responsibility for your performance and that of your store alongside management.
• Embody and promote the Pavers DNA, leading by example at all times.

Pay, Hours & Benefits

Starting at £12.10 per hour, with an increase to £12.35 per hour after completing the required retail induction stages.

• Generous staff discount scheme, some of which can be shared with family and friends.
• Holiday entitlement that increases with length of service.
• Company pension contributions.
• Access to the Pavers Foundation for grants and charitable giving.
• Opportunities through the Pavers Academy, including online learning, face-to-face courses, apprenticeships, and mentoring.
• Wellbeing and financial support via RetailTRUST.