Retail Supervisor

TN United Kingdom; Goole; On-site; GBP 25,000 - 40,000; Full time

Job summary

Join a dynamic and growing team as a Retail Supervisor, where you'll lead by example and ensure exceptional customer service. This role offers the chance to manage a small team, maintain store standards, and contribute to a fun and supportive work environment. With excellent training programs and a focus on work-life balance, you'll be set on a path to a rewarding career. Enjoy competitive salaries, generous leave, and a variety of perks, including discounts and a strong pension scheme. Be part of a company that values your contributions and supports your growth!

Benefits

28 days annual leave

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and ongoing development

Qualifications

• Experienced supervisor or duty manager in a fast-paced environment.
• Great customer service skills that translate into sales.

Responsibilities

• Lead the team and ensure excellent customer service.
• Manage store standards and stock effectively.

Skills

Customer Service

Team Management

Sales Skills

Problem Solving

Education

Experience as Supervisor or Duty Manager

Job description

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You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!

Opening hours:

• Monday - Friday (7am to 8pm)
• Saturday (7am to 6pm)
• Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Qualifications

• An experienced supervisor or duty manager used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Inquisitive, ever-questioning and always seeking to improve.
• Passionate about our business.
• Friendly, flexible, reliable, honest, and willing to work hard!

WHAT’S IN IT FOR YOU?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary.
• 28 days annual leave (including Bank Holidays), increasing with length of service up to a maximum of 33 days.
• An award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover.
• 20% discount with Screwfix and B&Q.
• Discounted healthcare.
• Company share save schemes.
• Excellent training and ongoing development to help you be the best you can be.

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Created on 29/04/2025 by TN United Kingdom