Retail Supervisor

wickes; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a motivated individual for a key holder role focusing on customer service and team success. You will be responsible for maintaining store standards, fulfilling orders, and training new staff. This role offers excellent learning opportunities, benefits, and a supportive work environment.

Benefits

Annual bonus

Employer pension contribution

Annual leave including bank holidays

Colleague discount

Cycle to work scheme

Life assurance

Gym membership discounts

Qualifications

• Experience in customer service and team support.
• Some experience in training new team members.
• Enthusiastic with a keen interest in career growth.

Responsibilities

• Ensure the store is in excellent condition.
• Fulfill orders and help customers.
• Supervise routine tasks of the team.

Skills

Customer service

Team support

Training

Job description

About the role...
Safety will be your first priority, regardless of the day. You will motivate, guide, and support your colleagues to achieve the best customer experience possible. You will be a key holder and supervise your team to complete routine tasks. Whether ensuring the store is in excellent condition, fulfilling orders, or helping customers, you will drive success.

About you...
You have a keen interest in growing your career and supporting your team. You are passionate about delivering exceptional customer service. Ideally, you have some experience training new team members, supporting scheduling, or being a key-holder. All we ask is that you bring enthusiasm.

Please ensure to apply with an up-to-date CV attached. Applications without CVs will not be accepted. If you require adjustments to apply, please submit a reasonable adjustment form below.

What can we offer you?
You will be supported with excellent learning and development opportunities and have the chance to grow your career with us. Our benefits package includes:

If you are 21 or over: £12.86 per hour, 18-20 years: £12.13 per hour, under 18: £9.35 per hour.

• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave, including 8 bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial education & loans, Discount platform with savings and cashback at numerous retailers, and gym membership discounts.

We aim to create an inclusive workplace prioritizing colleagues' wellbeing. If interested in flexible working, please read our flexible working statement here or mention it in your application, and we can discuss during the process.

Apply now!

Vacancy Reference#99580

Please contact us here if you require any adjustments during the application process. At the interview stage, you will have the opportunity to inform us of any reasonable adjustments needed. Note: this form is only for reasonable adjustments; general inquiries or direct CV submissions cannot be accepted via this form.