Retail Supervisor

Superdrug Stores Plc; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading health and beauty retailer in the UK is seeking a Team Leader who thrives in a fast-paced environment. Responsibilities include driving sales, managing a team, and providing excellent customer service. The role offers flexible working hours and opportunities for promotion, along with competitive hourly pay of £13.15. Join us to motivate your team while delivering exceptional services to our customers.

Benefits

Up to 28 days holiday

Up to 30% discount for staff

Excellent training programs

Sales incentives

Access to Wagestream

Enhanced sick pay

Qualifications

• Experience in retail management or leadership roles.
• Ability to motivate and develop team skills.
• Confidence to handle customer inquiries, including piercing services.

Responsibilities

• Support day-to-day business management.
• Drive sales and deliver excellent customer service.
• Maximise profit by reducing till errors and costs.
• Lead and supervise teammates in a retail environment.

Skills

Management skills

Customer service

Team leadership

Sales drive

Job description

What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team — it is real think on your feet stuff! We recognise you are Superdrug's future Store Managers.

Responsibilities:

1. Support the management team in the day-to-day business activities
2. Drive sales, alongside developing and delivering excellent customer service and store standards
3. Maximise profit by working to reduce shrinkage, damages, till errors, and costs
4. Involved in supervising or leading a team within a fast-paced high street retailer
5. Understand retail Key Performance Indicators, including sales, profit, and service
6. Show confidence, resilience, and ambition, with the ability to develop others' skills
7. Willing to carry out piercing services for customers (training provided, not essential)
8. Opportunities for promotion based on performance, with a strong internal promotion culture

Hours & Salary:

• 16 hours a week with potential to work more, fully flexible including weekends
• Monday-Saturday 06:00-18:30, Sunday 06:00-17:00
• £13.15 per hour

Benefits:

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Excellent training programs
• Great sales incentives
• Access to Wagestream to track earnings and manage money
• Enhanced sick pay and support for pregnancy loss

Why choose Superdrug? If you're passionate about beauty and health, a good motivator, and can keep your team motivated under pressure, this role offers a rewarding career path. We value personality, fun, and hard work — all aimed at delivering "That Superdrug feeling!"