Retail Supervisor

TN United Kingdom; Cumbernauld; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a dynamic team as a Retail Supervisor where you will lead by example and ensure exceptional customer service. This role offers the chance to manage store operations and contribute to a positive team environment. With a focus on training and development, you will have the opportunity to grow in your career while enjoying a competitive salary and generous benefits. Be part of a company that values its employees and promotes a fun, supportive atmosphere. If you are passionate about retail and customer satisfaction, this is the perfect opportunity for you!

Benefits

28 days annual leave

Competitive salary

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and ongoing development

Qualifications

• Experienced in managing a small team in a fast-paced environment.
• Passionate about delivering excellent customer service and driving sales.

Responsibilities

• Lead the team and ensure high standards of customer service.
• Manage store operations including cash reconciliations and stock management.

Skills

Customer Service

Team Leadership

Sales Skills

Problem Solving

Education

Experience as Supervisor or Duty Manager

Job description

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You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We’ll also help you be the best you can be, with excellent training and ongoing development.