Retail Supervisor

TN United Kingdom; Coleshill CP; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic retail team where you will play a crucial role as a Retail Supervisor. This position offers an exciting opportunity to lead by example, ensuring exceptional customer service and maintaining high store standards. You will be part of a supportive and fun environment with excellent training programs that pave the way for a promising career. With competitive salaries and generous benefits, this role is perfect for those passionate about retail and team leadership. If you thrive in a fast-paced environment and love working with customers, this is the job for you!

Benefits

28 days annual leave

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and development

Qualifications

• Experience managing a small team in a fast-paced environment.
• Ability to provide excellent customer service and drive sales.

Responsibilities

• Lead the team by example and ensure high store standards.
• Manage cash reconciliations, customer queries, and stock management.

Skills

Customer Service

Team Leadership

Sales Skills

Stock Management

Education

Experience in Retail Management

Job description

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You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We’ll also help you be the best you can be, with excellent training and ongoing development.