Retail Supervisor

PUMA North America, Inc.; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading sportswear company in Edinburgh is seeking a Store Manager to ensure exceptional customer experience and achieve sales goals. You will assist in recruitment and training and manage payroll effectively. The ideal candidate has 1–2 years of retail experience and is a strong team player. A competitive wage between $21.00 and $24.00/hour along with bonuses awaits the right applicant.

Benefits

Bonus

Benefits

Qualifications

• 1–2 years’ experience in a customer service-oriented retail environment.
• Proven ability to exceed sales goals and present to large groups.
• Ability to lift/carry, push/pull up to 30 pounds regularly.

Responsibilities

• Provide high standards of customer experience.
• Ensure store achieves sales and profitability goals.
• Assist with recruitment and training of employees.
• Manage payroll control and create service-driven schedules.

Skills

Customer service orientation

Sales ability

Team player

Basic computer skills

Tools

MS Office

Job description

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Store Manager Responsibilities

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Ensure the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, sales, and service.
• Assist the Store Manager and Assistant Store Manager with recruitment, training, development, and succession planning of high-performing, results-driven employees.
• Manage payroll control and create service-driven schedules to maintain profitability while providing excellent customer service.
• Communicate merchandise opportunities to Store and/or Assistant Store Manager.
• Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
• Maintain a safe, healthy, and compliant working and shopping environment.
• Work non-traditional hours, including weekends, evenings, holidays; overtime may be required.

Your Talent

• 1–2 years’ experience in a customer service-oriented retail environment, preferably apparel/footwear.
• Proven ability to exceed sales goals, reason through complex issues, and present to large groups.
• Strong team player with quick learning ability.
• Basic computer skills, familiarity with MS Office.
• Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.00–$24.00/hour + Bonus + Benefits. Pay may vary depending on job-related knowledge, skills, and experience.

SPEED & SPIRIT embodies values that inspire us: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Applying is easy—click APPLY ONLINE and upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. We prohibit discrimination and harassment and provide equal opportunities regardless of race, color, religion, sex, national origin, age, gender, disability, veteran status, or other protected characteristics. For more information, contact us.