Retail Supervisor

Screwfix Ltd; Cambridge; On-site; GBP 24,000 - 30,000; Full time

Job summary

A retail company is seeking an experienced Retail Supervisor to lead a team and ensure high customer service standards. The role involves overseeing store operations, guiding customers, and managing cash and stock. Ideal candidates will have supervisory experience in a fast-paced environment. Competitive salary and benefits, including 28 days annual leave and discounts are offered.

Benefits

28 days annual leave

Company pension scheme

Discounted healthcare

20% discount with Screwfix and B&Q

Qualifications

• Experienced supervisor or duty manager in a fast-paced environment.
• Able to manage a small team effectively and ensure high standards.
• Passionate about providing excellent customer service.

Responsibilities

• Lead the team and host in-store, setting an example for others.
• Ensure smooth operations including cash reconciliations and stock management.
• Work as part of a team, maintaining high store standards.

Skills

Customer service

Team management

Sales conversion

Problem-solving

Job description

Overview

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
YOU ARE…

An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
Great at giving amazing customer service, and able to translate that into sales
Inquisitive, ever-questioning and ever-improving
Passionate about our business
Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?

Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
We offer a competitive salary
28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
Award-winning company pension scheme - up to 14% Kingfisher contribution!
Life cover
20% discount with Screwfix and B&Q
Discounted healthcare
Company share save schemes
We’ll also help you be the best you can be, with excellent training and ongoing development.

To find out more about us, please email [e-mail] for any queries

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Apply now! – Upload your CV and complete your application

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [e-mail]