Retail Supervisor

Travis Perkins plc; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a growing retail team as a Retail Supervisor at a leading company. You'll engage customers, manage store operations, and contribute to a fun work environment while enjoying benefits like competitive pay, training, and a robust support system for career advancement.

Benefits

22 days’ holidays + Bank Holidays

Company pension scheme and life assurance

Bonus scheme

Cycle to work scheme

20% discounts across all Travis Perkins companies

Qualifications

• Ability to deliver great service without needing prior retail experience.
• Open to teamwork with a focus on customer satisfaction.
• Flexible and reliable, bringing a positive demeanor to the workplace.

Responsibilities

• Support Store Manager, serve customers, and manage deliveries.
• Motivate and coach team to ensure excellent customer service.
• Maintain store standards and a welcoming environment.

Skills

Customer service

Teamwork

Positive attitude

Reliability

Job description

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What You'll Do

Retail Supervisor - Bristol Bradley Stoke - 35 hours.

At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course, as a retail supervisor, you’ll serve customers, support the Store Manager, check deliveries, pick items from the warehouse, and stock shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.

Day-to-day

• Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
• Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
• Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
• Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
• Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

What You'll Bring

• Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
• A love of teamwork. Be happy to muck in and get your hands dirty.
• A positive attitude. Make sure that our customers have a great experience while in our branch.
• Reliability. Be there when we need you, be flexible and fun to be around.
• Be yourself. Bring your whole self to work and let your true personality shine through.

What You'll Get

You’ll find every opportunity to be yourself and to bring your personality and potential to work, plus many more opportunities to advance your retail career within Travis Perkins Group. We support your growth with training and development, including access to our Toolstation Academy programs.

Additionally, you'll receive some of the best benefits in retail:

• 22 days’ holidays + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme
• Cycle to work scheme
• Save and buy as you earn
• 20% discounts across all Travis Perkins companies
• Financial education and support
• Recognition awards
• Discounts at over 1000 other retailers
• Family-friendly policies around maternity, paternity, adoption, and surrogacy

Toolstation. The story so far.

We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories, and building supplies, and an integral part of Travis Perkins plc. Our store expansion and diverse group offer opportunities for ambitious individuals eager to grow with us.

To apply, visit www.toolstationjobs.com or simply hit apply.

Our policy is to employ the best qualified people and provide equal opportunity for advancement, promotion, and training, regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Wholesale Building Materials

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