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Retail Supervisor

TN United Kingdom

Brighouse

On-site

GBP 25,000 - 35,000

Full time

2 days ago
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Job summary

An established industry player is seeking a Retail Supervisor to lead their team in delivering exceptional customer service and maintaining high store standards. This role offers a vibrant work environment where teamwork and fun are encouraged. You will be responsible for guiding customers to the right products while ensuring operational excellence. With a competitive salary, generous annual leave, and a supportive training program, this position is perfect for a passionate individual looking to grow their career in retail. Join a company that values its employees and fosters a culture of development and success.

Benefits

28 days annual leave
Award-winning pension scheme
Life cover
20% discount with Screwfix and B&Q
Discounted healthcare
Company share save schemes
Excellent training and ongoing development

Qualifications

  • Experienced supervisor or duty manager in a fast-paced environment.
  • Great at providing customer service and translating it into sales.

Responsibilities

  • Lead the team and set an example of great customer service.
  • Ensure smooth operations from cash reconciliations to stock management.

Skills

Customer Service
Team Leadership
Sales Skills
Stock Management
Audit Compliance

Job description

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You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

  • Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
  • Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
  • Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Qualifications

  • An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
  • Great at giving amazing customer service, and able to translate that into sales
  • Inquisitive, ever-questioning and ever-improving
  • Passionate about our business
  • Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary
  • 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
  • Award-winning company pension scheme - up to 14% Kingfisher contribution!
  • Life cover
  • 20% discount with Screwfix and B&Q
  • Discounted healthcare
  • Company share save schemes
  • We’ll also help you be the best you can be, with excellent training and ongoing development.
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