Retail Supervisor

Screwfix Direct Ltd.; Biggleswade; On-site; GBP 40,000 - 60,000; Full time

Job summary

Screwfix Direct Ltd. recherche un Retail Supervisor passionné et expérimenté pour rejoindre son équipe à Biggleswade. Dans ce rôle, vous guiderez une équipe dédiée, garantirez des services clients exceptionnel et entretiendrez la qualité des opérations en magasin. Rejoindre Screwfix signifie accéder à une culture de travail dynamique, des opportunités de développement, et des avantages attractifs incluant un bon salaire et des congés annuels progressifs.

Benefits

28 jours de congé annuel

Pension d'entreprise

Réduction de 20% avec Screwfix et B&Q

Santé réduite

Formations continues et développement

Qualifications

• Expérience en tant que superviseur ou manager de duty dans un environnement dynamique.
• Capacité à fournir un excellent service client et à le traduire en ventes.
• Attitude positive, fiable et désireux de travailler dur.

Responsibilities

• Diriger l'équipe en magasin et veiller à la satisfaction des clients.
• Assurer la gestion des stocks et la conformité des audits.
• Collaborer avec l'équipe pour maintenir des standards élevés.

Skills

Customer Service

Team Management

Sales

Problem Solving

Job description

Overview

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Qualifications

YOU ARE…

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We’ll also help you be the best you can be, with excellent training and ongoing development.

To find out more about us, please email [e-mail] for any queries

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Apply now! – Upload your CV and complete your application

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [e-mail]