Retail Supervisor

Screwfix; Biggin Hill; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retailer is seeking a Retail Supervisor in Biggin Hill. You will lead a team, ensuring high standards of customer service and store operations. The ideal candidate has supervisory experience in a fast-paced retail environment and a passion for improving business performance. This role includes a competitive salary and generous benefits like annual leave and discounts.

Benefits

Competitive salary

28 days annual leave

Up to 14% pension contribution

20% discount

Discounted healthcare

Company share save schemes

Excellent training and development

Qualifications

• Experience as a supervisor or duty manager in a fast-paced environment.
• Ability to provide excellent customer service.
• Passion for business and improving processes.

Responsibilities

• Lead the team and set an example in-store.
• Ensure smooth operations including cash and stock management.
• Foster a fun and supportive team environment.

Skills

Customer service

Team management

Sales

Adaptability

Job description

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You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We’ll also help you be the best you can be, with excellent training and ongoing development.